Is anyone else having issues with Mail notifications on iOS 18.2? I'm only getting notification badges—no banners or notifications on the lock screen. I've double-checked my settings and even disabled notification categories, but still no luck. Screenshots of my settings are included. Any ideas?
iPhone 13 Pro Max, iOS 18
Settings > Notifications > Mail > Customize Notifications. Then select each account individually. For me the “Alerts” option was turned off for all my accounts (even after removing and adding them again so this seems to be default behavior ???). You can do this while having primary inbox turned off and it still works.
Infuriating to say the least.
Settings > Notifications > Mail > Customize Notifications. Then select each account individually. For me the “Alerts” option was turned off for all my accounts (even after removing and adding them again so this seems to be default behavior ???). You can do this while having primary inbox turned off and it still works.
Infuriating to say the least.
Had a similar problem only got the vibration, but no banners (and no** lock screen alerts). My fix which got the lockscreen alerts showing was turning on Primary Inbox notifcations to "On", i.e., go into that Primary Inbox sub menu area and turn on Alerts. Mine was off.
Apple support informs this is a known issue being worked on. For now, the solution is to 'Force restart' on iPhone (current models: briefly press up volume then down volume briefly then hold in power until Apple logo appears). This fixed it for me but I suspect may only be a temporary fix until we get an update!
PMillerCR wrote:
For years I have only enabled alerts (banner, badge, notifications) for VIP in mail. I get entirely too many emails to alert every message received. 18.2 stopped displaying the Notification Center when locked. I still get the vibration. The banner will display when unlocked only. Must be a bug.
Just make sure you have Alerts and Sounds on for Primary Inbox at the bottom of the Customise Notifications page for Mail Notifications and make sure Lock Screen is ticked on Alerts on the Main Mail Notifications page and you’ll get them. I have to have Primary Inbox ticked despite not using Categories in Mail for this to work. That could be seen as a bug I guess.
I'm in the same boat as all of you, don't know if this would help any of you but i loaded the "Outlook mail App" and loaded all my mail accounts into it and set it up with notifactions that i wanted and a everthing is working great i get notifactions with the sound, badges and it's showing up on the lock screen too. i still have the apple mail app loaded and most times i read the mail there so i can set flag clours that i want. the only thing that Outlook does not do is being able to set flag clours they always show in red. and if you use the two mail apps togather if you move your email to another folder, delete it and so on it also changes in the other mail app, i notice apples mail app takes a little bit to show in thw app but it does. so to close out i use Outlook just for the sounds and do everything else in the Apple app for now untill it's fixed than i will delete the Outlook app because i use and need the flag clours. I hope this helps someone a little bit..waiting for apples fix!
I do, an Apple Watch series 9. I disabled mail notifications on my watch and everything works perfectly fine on my phone now. I noticed in my watch mail notifications settings, that what was listed did not match my phone no matter what I did. I think the issue is with the new mailbox sorting not being available on all devices.
I previously encountered this issue and resolved it by replacing the 'Do Not Disturb' focus with a custom one. I personalized my chosen focus and specifically added the applications from which I allowed to receive notifications.
Also, I went into Settings, then Mail, and turned its NOTIFICATIONS on. You may turn on as well the ALERTS and pick your preferred alert sound. You may also turn on the BADGE if you would like to display the number of your unread messages.
Yes, turning Primary Inbox alerts to On in
Settings->Notifications->Notification Style--Mail->Customise Notification->Primary Inbox->Alerts
worked for me. I don't use Categories in my Inbox, I use old List View.
The solution appears to be the solution. I turned on "Remind Me" and "Primary Inbox," and Notifications now appear on the screen when it's "asleep." Thanks to Gregor191.
I should have said "The solution appears to be turning on 'Remind Me' and 'Primary Inbox.' Once turned on, Mail Notifications now wake up the screen when it's 'asleep' to display the Mail message (along with the sound). Thanks to Gregor191."
For me, the issue with missing badges was actually due to 'Do Not Disturb' mode, which hides all badges. Once I turned it off, they reappeared. Interestingly, signing into my iCloud account seems to make the iPad remember the DND settings, while signing out resets them and turns off DND. This made it seem like iCloud was causing the issue, but in reality, it was just DND.
i deleted my mail app. i reinstalled it and ever since it is working like it used to before i upgraded to 18.2.
it takes a long time to download all the emails again to the app but that is because i have a lot of emails. i would suggest doing this as it completely fixed all the problems for me
Yeah, that’s my thought as well. However, the notification badge and alert for MAIL work on my device when I specifically add the application to the list of I allowed to receive notifications from, within the settings of my chosen Focus mode.
or you may check the notifications option of your FOCUS mode, and toggle off the ‘HIDE NOTIFICATION BADGES’
After today updating my iPhone (XS Max) and iPad (11 pro M1) to iOS 18.4 on both, I can confirm that my notifications have returned to normal and appear to be functioning like they should do. Notifications also working normally on my 5th gen watch.
One thing I did have to do after the update was to go into settings>mobile data>show all and turn everything I wanted back on as all had been turned off.
Im now getting correct notifications across all devices on WiFi and mobile data.
Thank you apple. Finally.
My notifications have been broken since the 18.2 update, and after the 18.5 update they were still not working. I followed all online suggestions to address the problem, including resetting all phone seatings back to original factory state. Nothing worked! Today I deleted each app that was not sending notifications and then reinstalled them. This solved my problem! Now I'm receiving all notifications as expected.
Mail Notifications Broken on iOS 18.2?
