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Mail Notifications Broken on iOS 18.2?

Is anyone else having issues with Mail notifications on iOS 18.2? I'm only getting notification badges—no banners or notifications on the lock screen. I've double-checked my settings and even disabled notification categories, but still no luck. Screenshots of my settings are included. Any ideas?

https://ibb.co/gJ6sLXh

https://ibb.co/ftrxrWc

iPhone 13 Pro Max, iOS 18

Posted on Dec 11, 2024 4:29 PM

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Question marked as Top-ranking reply

Posted on Dec 12, 2024 7:31 AM

Go to settings-notifications-mail-customize notifications and change under badge count to all unread messages. After this, you should get the notification badge.

78 replies

Dec 13, 2024 10:40 AM in response to Symp EL

I am experiencing the same issue only with iOS 18.2 and iPadOS 18.2. I have iCloud, Outlook, and Exchange configured, with notifications set to Lock Screen, Notification Center, and Banners. "Customize Notifications" is set to "All Unread Messages," and all accounts are configured for Alerts and Badges. I’ve also tried "All Mail" and switching to List View in the Mail app.


The badges and banners display as expected when my phone is unlocked. However, when locked, I either sometimes see mail notices in the Notification Center, not at all, or with a delay of several hours. I’ve verified that Notification Center is enabled on the Lock Screen.


I reported this as a bug. It’s frustrating because, as a system engineer, I depend on timely mail notifications to monitor critical application processes.

Jan 6, 2025 4:13 PM in response to Symp EL

This is driving me nuts. In IOS18.2, the unread badges in Mail only shows the priority emails. I’ve gone to settings-notifications-mail-customise notifications and changed under badge count to ‘all unread messages’. It still only shows the priority unread count. I do have multiple inboxes but that shouldn’t matter. I’ve rebooted my iPhone 15 pro and now updated to 18.2.1. I still can’t get the badges to show all unread emails. It’s really annoying. I may need to bin the new category feature and revert to list as I fear missing crucial emails.

Mail Notifications Broken on iOS 18.2?

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