Mail Notifications Broken on iOS 18.2?

Is anyone else having issues with Mail notifications on iOS 18.2? I'm only getting notification badges—no banners or notifications on the lock screen. I've double-checked my settings and even disabled notification categories, but still no luck. Screenshots of my settings are included. Any ideas?

https://ibb.co/gJ6sLXh

https://ibb.co/ftrxrWc

iPhone 13 Pro Max, iOS 18

Posted on Dec 11, 2024 4:29 PM

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Posted on Mar 17, 2025 10:35 PM

Settings > Notifications > Mail > Customize Notifications. Then select each account individually. For me the “Alerts” option was turned off for all my accounts (even after removing and adding them again so this seems to be default behavior ???). You can do this while having primary inbox turned off and it still works.


Infuriating to say the least.

164 replies

Mar 28, 2025 3:46 PM in response to Symp EL

I’ve tried all sorts of mail settings, rebooting etc etc - even raised a case with apple and was dealing with a senior agent who screen shared with me on my devices and still couldn’t get mail notifications to work properly and I only use an iCloud email address!


After several phone calls I was told that apple were aware of the issue and engineers were investigating but there was no lead time for a fix whatsoever.


Im running the latest iOS across all of my devices as of now which are an Apple Watch Series 5, an iPad 11 pro M1 and an XS Max iPhone.


Currently not getting ANY notifications when devices are asleep or locked - only way of getting email is to open the mail app and manually check and even then it takes an age to check and download any emails I should have been notified of.


Utter garbage that we can’t get simple notifications to time sensitive mails.



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Mail Notifications Broken on iOS 18.2?

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