You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Updated iPad and can open all apps, with the exception of Apple News. Have restarted but page will not load.Think I have no choice but to cancel subscription. Bit ironic that an Apple upgrade has caused this problem . Any suggestions?
I get the "Loading" message forever every time I open Apple News on my iPad since updating to iPadOS 18.2 yesterday. Works fine on my iPhone with iOS 18.2. Both devices are connected to the same Wi-Fi network, email and browsing works fine on both devices, internet access is fine. It's just Apple News on the iPad that doesn't work.
I've tried killing and reopening Apple News, restarting the iPad, nothing helps.
I get the "Loading" message forever every time I open Apple News on my iPad since updating to iPadOS 18.2 yesterday. Works fine on my iPhone with iOS 18.2. Both devices are connected to the same Wi-Fi network, email and browsing works fine on both devices, internet access is fine. It's just Apple News on the iPad that doesn't work.
I've tried killing and reopening Apple News, restarting the iPad, nothing helps.
Gen 7. Same Problem with news… started with 18.1.1. Continues with 18.2. With any version of 18, the iPad seems to freeze from time to time, as well. Never going to upgrade so quickly again…especially given how painfull upgrades are…. Why is there no way to clear “system data”?
Thanks David tried all of that and been onto Apple tech support and they cannot get it to work now waiting on Senior Tech expert call back to help🤞
I just updated to iPadOS 18.2.1 and sadly it has not fixed this News not loading problem. Very disappointing. 😡
Ok, I tried News on my sister's iPad (also a 7th gen and also running 18.2) connected to my Wi-Fi router and got exactly the same problem with News — stuck on "Loading" forever. Next I tried hotspotting my iPad to my iPhone's cellular connection, same problem. So it's not related to my Wi-Fi and not to my Apple ID or my iPad.
Update , been onto senior tech support at Apple . Sent video with page not uploading and run diagnostics. No fix I am afraid until further firm ware update released. Cancelling my subscription today. Reading message boards this update had affected a number of devices and applications. Apple must be busy !
Hi. So I was on the phone first 3 hours with senior Apple support. Many iPads with iOS 18 and up cannot open Apple News. It is a glitch in the system. They are aware and trying to fix the issue. So iPad generation seven is still not working, and gen 8, some are working some or not.
It is now jan7,2025, I cannot get Apple News app to work for a while since 18+ iOS downloads including yesterdays latest iOS update. News icon still ‘loading’ on iPad 7th gen! What’s going on!? Thank you
Yes my friend is definitely running 18.2 on her Air. Even the 3rd gen Air can run 18.2 (A12 chip, 4th gen has A14).
It's certainly starting to look like this may be a iPad 7th gen with 18.2 specific problem. You don't have to be subscribed to News+ either, I'm using the free tier of News.
I have this same problem and spoke with Apple Support about it. They indicated their engineers are aware of the issue and currently looking into it. If you haven’t already, report it through their feedback forms (Feedback - Apple News - Apple).
I'm using a 7th gen iPad too. The problem (stuck on "Loading" message) has returned this morning after working fine all day yesterday, still working fine on my iPhone. 😡
Yes I have similar problem of not loading news on iPad 7. It was working fine on 18.1.1 but not on 18.2. I do NOT have news subscription.
Yes, I have been talking to support too. They want to think it is something wrong with iPads instead of something with update. Do all of us on here have news subscriptions? Is there anyone having this problem without a subscription? Some were in the new code they forgot to add the gen 7 iPad. It’s a shame since we are paying for this. I still get news on phone and iMac, but miss it on iPad. Give them a while longer. I actually like Flipboard form better, just won’t let you read everything or every article wants you to pay.
Well, here in the UK, the New Year brought no joy to my generation 7 iPad. Still get the wheel of death whenever I try - with intermittent unexpected loading by some sadistic Apple gnome. Not that I pay the exorbitant fee for News+. Perhaps it’s a subtle hint that we upgrade the iPad.
You might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
Cannot load Apple News on iPad after IOS18 update
