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Cannot load Apple News on iPad after IOS18 update

Updated iPad and can open all apps, with the exception of Apple News. Have restarted but page will not load.Think I have no choice but to cancel subscription. Bit ironic that an Apple upgrade has caused this problem . Any suggestions?

Posted on Dec 11, 2024 10:39 PM

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Posted on Dec 12, 2024 12:07 PM

I get the "Loading" message forever every time I open Apple News on my iPad since updating to iPadOS 18.2 yesterday. Works fine on my iPhone with iOS 18.2. Both devices are connected to the same Wi-Fi network, email and browsing works fine on both devices, internet access is fine. It's just Apple News on the iPad that doesn't work.


I've tried killing and reopening Apple News, restarting the iPad, nothing helps.

38 replies

Dec 12, 2024 7:30 AM in response to Kuchlas

You might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

Dec 16, 2024 7:11 AM in response to David Shanahan

  • Hey Dave, Did they update to 18.2? I didn’t think that old of an iPad would take 18.2. I would be interested if anyone with 8 gen or later was having problems, up to the new AI iPads. Support is still trying to work with me, but they are focused on my iPad when the problem is pointing to the 18.2 code or 7 gen chip (A10 Fusion chip with 64-bit architecture). I’m sure they have some old iPads laying around somewhere they can play with. Tried my books app. It seems to be working ok. Here’s a thought I might try. I’m an old beta tester. If 18.2 broke news, will 18.3 fix it? I see 18.3 beta is suppose to come out soon. I stopped beta testing because it was causing problems like this. Anyway, all we can do is hope they get it fixed.

Dec 13, 2024 9:34 AM in response to Kuchlas

same. interesting bug. which iPad are you on? I have 7 gen. which seems to be most of problem. is working on iMac and phone, just 7 gen iPad not. been in contact with support too. I had it start to load a couple of times. the region setting was an interesting solve. it tried to load after resetting that, but stopped. then I noticed it had tried to load at the same time, 10 pm? this morning tried it and it loaded fine, a little slow, but loaded all the way. so set back up, because I wiped it clean from history and saved. went to a different app, came back to news. everything is gone. not loading, in fact crashing completely, so deleted, reinstall. not loading. noticed some bugs on other things not just on iPad. iMac crashing? is it not working with AI? Apple might be busy. of course my equipment is a few years old, so maybe that is it. anyone with newer equip having problems?

Dec 18, 2024 3:57 PM in response to martinfromrockville

Sadly this did not work for me. I even tried changing my region to a different one and then changing it back to mine (Australia) but that didn't help either.


For whatever reason with this problem I've found News will sometimes start and then stop working apparently at random. Sometimes it'll work fine a for a day or so before failing again for a day or more. Currently mine's not working and hasn't been for a couple of days.


I'm starting to think this is actually an issue at the News server end rather than on the client side.

Dec 22, 2024 5:13 PM in response to Usernamena

I can access Apple News on my iPhone and Mac, only my iPad is affected by this bug so I'm able to wait until Apple sort it out (in iPadOS 18.2.x presumably). Hopefully this will be fixed sometime in January 🤞 If I was paying for News+ I'd be cancelling my subscription until it's fixed though.


I used to use Flipboard but I haven't used that in some time so I'm not sure what it's like today.

Cannot load Apple News on iPad after IOS18 update

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