Why is my iMac 27 running slow after the latest update

My iMac 27 (running Ventura 13.7.1 with 64Gb of memory) started running slowly yesterday. Web pages, apps & updates are very slow to load. I ran the latest version of EtreCheckPro (see attached). There were no major problems, but a variety of minor ones. Unfortunately, the detailed information in the report is beyond my knowledge. Any assistance that you can provide would be truly appreciated. Thank you so much.



[Re-Titled by Moderator]

iMac (M4)

Posted on Dec 13, 2024 6:46 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 13, 2024 5:28 PM

I'm late to party, but allow me to add a couple of thoughts. I agree its probably time for a newer Mac but there may be value in the diagnostic process to avoid similar issues with a newer one, especially if your current issues involve third-party hardware or software.


—You said this started yesterday. Did anything change yesterday? Devices added? Cables changed? SW installs?Etc.


—You have some apps that must "phone hone." Have you tested your internet speed?


—You have Apple's Fusion drive. To me, this data:


Performance:

System Load: 1.45 (1 min ago) 1.11 (5 min ago) 1.30 (15 min ago)

Nominal I/O usage: 0.07 MB/s

File system: 26.57 seconds

Write speed: 591 MB/s

Read speed: 2631 MB/s


does not scream a sick drive. In your iMac model, and based on a lot of Etrecheck drive reports here, expected Fusion performance for a healthy drive is:


  • Writes between 600-900MB/sec
  • Reads as high as 2000MB/sec.


Your Writes are at the bottom end of the range but close enough to normal. Your Reads are far above expected. A File System score of under about 40 seconds is what one sees for a healthy drive system. Yours did it in 27 seconds.


This is the same EtreCheck data from my 18,3 2017 5K iMac with a 4.2gHz i7 processor and Apple's factory 1TB SSD:


Performance:


    System Load: 1.66 (1 min ago) 1.42 (5 min ago) 1.31 (15 min ago)

    Nominal I/O speed: 0.23 MB/s

    File system: 20.35 seconds

    Write speed:  2156 MB/s

    Read speed:  2863 MB/s


Pure SSD systems always have faster Writes than Fusion but look how well your Reads compare to a factory SSD.


Is 600MB/sec slow? Well, I have a much earlier Macbook Pro I retrofitted with an old-school SATA 6 SSD. Both its drive scores are just under 500MB/sec and it never feels slow in use.


I can't help but think there is something else contributing to your "slows."


—A very easy test for a possible suspect is to disconnect all USB externals except for your mouse and keyboard, then run a while and see if your Writes score increases. I am seeing issues with older USB devices like USB2 mixed with current devices affecting performance. A USB 3 device connected with a USB 2 cable or hub will run at USB2 speeds.


If performance improves, then reconnect devices one by one to see when speeds drops again.


—Is the Samsung external SSD used as a simple backup disk or something more demanding, like a scratch disk or a boot helper?


—It looks like Cocktail is installed. If so, try disabling it and testing,


—Evict any apps that claim to "clean," etc.


I have no quibble with the others' recommendations but think it would be prudent to know what has slowed this Mac so you can be aware of such issues in the future if it turns out to be a third-party product causing it..

Similar questions

12 replies
Question marked as Top-ranking reply

Dec 13, 2024 5:28 PM in response to kitjv

I'm late to party, but allow me to add a couple of thoughts. I agree its probably time for a newer Mac but there may be value in the diagnostic process to avoid similar issues with a newer one, especially if your current issues involve third-party hardware or software.


—You said this started yesterday. Did anything change yesterday? Devices added? Cables changed? SW installs?Etc.


—You have some apps that must "phone hone." Have you tested your internet speed?


—You have Apple's Fusion drive. To me, this data:


Performance:

System Load: 1.45 (1 min ago) 1.11 (5 min ago) 1.30 (15 min ago)

Nominal I/O usage: 0.07 MB/s

File system: 26.57 seconds

Write speed: 591 MB/s

Read speed: 2631 MB/s


does not scream a sick drive. In your iMac model, and based on a lot of Etrecheck drive reports here, expected Fusion performance for a healthy drive is:


  • Writes between 600-900MB/sec
  • Reads as high as 2000MB/sec.


Your Writes are at the bottom end of the range but close enough to normal. Your Reads are far above expected. A File System score of under about 40 seconds is what one sees for a healthy drive system. Yours did it in 27 seconds.


This is the same EtreCheck data from my 18,3 2017 5K iMac with a 4.2gHz i7 processor and Apple's factory 1TB SSD:


Performance:


    System Load: 1.66 (1 min ago) 1.42 (5 min ago) 1.31 (15 min ago)

    Nominal I/O speed: 0.23 MB/s

    File system: 20.35 seconds

    Write speed:  2156 MB/s

    Read speed:  2863 MB/s


Pure SSD systems always have faster Writes than Fusion but look how well your Reads compare to a factory SSD.


Is 600MB/sec slow? Well, I have a much earlier Macbook Pro I retrofitted with an old-school SATA 6 SSD. Both its drive scores are just under 500MB/sec and it never feels slow in use.


I can't help but think there is something else contributing to your "slows."


—A very easy test for a possible suspect is to disconnect all USB externals except for your mouse and keyboard, then run a while and see if your Writes score increases. I am seeing issues with older USB devices like USB2 mixed with current devices affecting performance. A USB 3 device connected with a USB 2 cable or hub will run at USB2 speeds.


If performance improves, then reconnect devices one by one to see when speeds drops again.


—Is the Samsung external SSD used as a simple backup disk or something more demanding, like a scratch disk or a boot helper?


—It looks like Cocktail is installed. If so, try disabling it and testing,


—Evict any apps that claim to "clean," etc.


I have no quibble with the others' recommendations but think it would be prudent to know what has slowed this Mac so you can be aware of such issues in the future if it turns out to be a third-party product causing it..

Dec 13, 2024 10:21 AM in response to kitjv

If you suspect the HD, download and use DriveDX (the eval version is fine) and carefully examine the report on the HD. If ANY errors appear that only confirms the HD is failing. That means it's time to either replace the HD (I'd get an SSD if you are going to go that route) and have an Apple Authorized Service Provider do the work. Or, you may be wise to simply buy a new Mac mini based on the M4 chip with a 1TB Ssd and your machine will far outperform you iMac.

Dec 13, 2024 11:54 AM in response to kitjv

No current Macs are upgradeable EXCEPT the Mac Pro. The last time a user could upgrade RAM on an iMac was the 2020 27" machine, iMacs made in 2021 and beyond are not user upgradeable. So when selecting a new Mac, take your time and select one the suits your needs now for the foreseeable future. If your use is is that of a typical user meaning:


  • Email
  • Web surfing
  • Using productivity apps such as MS Word, Excel, PowerPoint etc..
  • Light photo editing


Then a base Mac mini with 16GB of RAM and a 1TB SSD is fine. However, if you are a professional or gamer then buy additional RAM.

Dec 13, 2024 11:57 AM in response to rkaufmann87

No current Macs are upgradeable EXCEPT the Mac Pro. The last time a user could upgrade RAM on an iMac was the 2020 27" machine, iMacs made in 2021 and beyond are not user upgradeable. So when selecting a new Mac, take your time and select one the suits your needs now for the foreseeable future. If your use is is that of a typical user meaning:


  • Email
  • Web surfing
  • Using productivity apps such as MS Word, Excel, PowerPoint etc..
  • Light photo editing


Then a base Mac mini with 16GB of RAM and a 1TB SSD is fine. However, if you are a professional or gamer then buy additional RAM. Do not scrimp on storage, as a general rule of thumb if the old Mac has a 1 TB drive, the new Mac should have that or more.


Also, if you decide to buy a new Mac (doesn't matter what Mac it is) to migrate your data from the old Mac please follow the instructions below:


·       Always connect your old Mac's Time Machine External Hard Disk prior to startup, this will allow a migration from your TM backup and it will be dead simple! When you start the new Mac for the first time it will startup Setup Assistant (SA), SA will get to a point where it asks if you are migrating from another computer, select Yes and follow the on-screen prompts and it's done! It is that simple! This is the easiest, quickest and most reliable method to migrate from the old Mac to the new Mac is to simply connect the old Mac's Time Machine External Hard Disk to the new Mac using a USB cable before you turn on the new Mac. 

·       NOTE 1: You will likely need a USB A to USB C adapter, you can find them on Amazon for $10 or less. Something like: 

·       NOTE 2: If you have already done SA on the new computer then simply connect the Time Machine External Hard Disk using a USB cable and launch Migration Assistant (MA) which is located in Applications - Utilities - MA. Then follow the on-screen prompts.

·       The ONLY difference between MA and SA is MA will create a new user account that you need to log into.

 

Both SA and MA migrate applications (not 32 bit apps), data files & settings. They do not migrate Mac OS itself. Some professional apps such as Adobe and Microsoft apps may require re-installing their apps as they will not allow them to be migrated. As long as you kept the security keys for installing their apps, it is not an issue. 

 

Finally, my recommendation is not using Wi-Fi when doing Setup Assistant or Migration Assistant. Why, it simply fails in a lot of the cases reported in these forums. A wired connection is more reliable and the last thing you need is a failed migration when there are safe methods readily available. Please read and follow the directions in Setup Assistant and Migration AssistantIf you do not have a Time Machine backup of the older Mac then create one!If you are not aware of Time Machine, please read Back up your Mac with Time Machine and finally if you need an External Hard Disk to use as a Time Machine External Hard Disk then many experience users on these forums prefer the OWC Mercury Elite Pro due to it's reasonable price, high level of quality and ease of use. 

 

Dec 13, 2024 12:22 PM in response to rkaufmann87

Thank you for the heads-up. I was unaware that current Mac were not user upgradable. I do a lot of photo editing with Lightroom, Photoshop & Topaz Photo all of which are incorporating more AI features.


Your recommendation on migrating data from the old to the new Mac is well-taken. My old iMac is backed up to an external volume using Carbon Copy Cloner.

Dec 13, 2024 7:19 PM in response to kitjv

Allan, First of all, your level of diagnostic prowess exceeds that of myself. To address, some of your points...Nothing really changed yesterday. The USB peripherals are: external display, Wacom tablet, external back-up drive & a USB bus. I have no "cleaning" apps. You mentioned the possibility of a hiccup in internet speed. Although I did not check the speed yesterday, it appears that the computer is running normally today.


Your concern is well-taken. I certainly would not like to migrate any issues associated with my current iMac to a new machine. I will continue to sleuth out the problem the best that I can


Thank you so much for taking the time to offer your thought. I truly appreciate it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is my iMac 27 running slow after the latest update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.