apple watch 7 won’t take passcode after 11.2 update

After updating iPhone to 18.2 and iwatch 7 to 11.2 the watch initially wouldn’t take my passcode . Each attempted became back with message “wrong passcode” . The time to try again got worse to the 3 hr point.


I ended up doing a factory reset and all was ok for a day. I put my watch onto charger and then back on wrist before going to sleep. In the morning I put in standard passcode but again it’s coming back with wrong passcode and the timer is becoming longer between attempt so unable to use watch.


Looking like a S7 / 11.2 bug , but can anyone suggest a workaround ?

Apple Watch Series 7, watchOS 11

Posted on Dec 13, 2024 10:02 AM

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Question marked as Top-ranking reply

Posted on Dec 13, 2024 1:16 PM

I’ve taken your suggestion and setup the watch from scratch rather than restoring from backup. Passcode function is now working correctly when entered from watch face.


Thanks for taking the time to help me through my issue 😀

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5 replies

Dec 13, 2024 10:54 AM in response to Nealfromnz

As a workaround, did you try to unlock the watch with your iPhone?


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copied from: Lock or unlock Apple Watch - Apple Support


And you should let Apple know directly about the issue by using the Feedback link:

Feedback - Apple Watch - Apple


Also contact the official Apple Support about that, in case this is a known problem:

Contact Apple for support and service - Apple Support


Did you set up your watch as a new device, in case the issue is part of the backup data?

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apple watch 7 won’t take passcode after 11.2 update

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