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Markyy1992 Author

Level 1

4 points

iPhone screen turned white after installing iOS 18

I was upgrading my iphone into ios 18 and suddenly after installed the screen became all white. I chatted with the customer service with the reference number 102486091380, saying its all about when upgraded issue of ios. She referred me to service center, before I proceed to service center are they going to charge me for this even my warranty expired? Because it clearly the issue is about quality of iphone when upgrading ios. I did not do anything to make my phone damage.

[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 18

Posted on Dec 13, 2024 1:35 PM

Top-ranking reply

Katana-San

Level 10

124,115 points

Posted on Dec 13, 2024 1:42 PM

Hello~ We have no way of knowing whether or what the charges will be as we are fellow forum members. I updated my iPhone 12 mini to iOS 18+ with no issues and it’s an older iPhone than yours. Likely you have a hardware issue of some kind. Depending on the exact issue the charges may vary. Click on below and scroll to How much will it cost? Put in your information for an estimate…

iPhone Repair and Service - Apple Support

Also…have you tried forced restarting your iPhone?

Force restart iPhone - Apple Support

~Katana-San~

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iPhone screen turned white after installing iOS 18

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