The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
After updating my iPhone 13 Pro Max, the screen turned white. The back glass had been damaged last year. Can it be repaired free of charge?
[Re-Titled by Moderator]
Original Title: 13 pro max screen white after update
iPhone 13 Pro Max, iOS 26
Did Apple service the iPhone when it was damaged?
If yes, the warranty for repairs is only 90 days after ist has been repaired.
You will have to get it serviced again, and I could not find a Service Program for the iPhone 13Pro Max, which would cover such an issue.
Apple - Support - iPhone Repair and Service
Apple Service Programs - Apple Support
iPhone 13 Pro Max screen turned white after iOS 26 update
