Alert Sounds routed to Blue Tooth hearing aids

iOS 18.2 Phonak Audeo I70-R

I don't hear the alert sounds for txt messages or e-mail arrival. I hear phone calls ring and can switch phone conversations to my aid. I see Blue Tooth connections for the right instrument and low power BT for both. How do I configure the phone to send all alert sounds to my hearing aid?

iPhone 14, iOS 18

Posted on Dec 13, 2024 1:52 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 16, 2024 4:07 PM

Hi Tad_Cooper

welcome to the Apple (user-to-user) Community!


Re: "I don't hear the alert sounds for txt messages or e-mail arrival.

I hear phone calls ring and can switch phone conversations to my aid".


First: If you use the Messages app for txt messages, and the Mail app for e-mail, as many of us do, you may want to go to: Settings > Notifications > and check that notifications for the Messages app, and the Mail app are on.


Then: There's a choice of where to: "Adjust the settings and view the status of your hearing devices"

  • "In Settings: Go to Settings  > Accessibility > Hearing Devices > MFi Hearing Devices.
  • By triple-clicking the side or Home button: Use the Accessibility Shortcut if you’ve set it up.
  • In Control Center: Tap . (If you don’t see , add it to Control Center.)
  • On the Lock Screen:

Go to Settings > Accessibility > Hearing Devices > MFi Hearing Devices, then turn on Control on Lock Screen. From the Lock Screen, you can do the following:"


(Eg:) "Choose to play ringtones through the hearing device".(amongst other settings you can use)


Above comes from Apple support's article: Use hearing devices with iPhone - Apple Support

______________________

Other notification options:

You can : Announce calls, messages, and more with Siri on iPhone - Apple Support

or

If you wish: you can: Flash the iPhone indicator light for notifications - Apple Support so you don't miss a message in a noisy environment.

_________________

Note: Just checked: I do not see any Phonak hearing-aids listed as being "Made for iPhone" compatible

List of Made for iPhone hearing devices - Apple Support


If above suggestions are not working for you, best to check with your hearing professional, hearing-aid manual, the hearing-aid manufacturer's support website, or contact the manufacturer. You may want to find out if there is an app (or firmware) that you can use for greater control. Eg: Phonak Support Centre

1 reply
Question marked as Top-ranking reply

Dec 16, 2024 4:07 PM in response to Tad_Cooper

Hi Tad_Cooper

welcome to the Apple (user-to-user) Community!


Re: "I don't hear the alert sounds for txt messages or e-mail arrival.

I hear phone calls ring and can switch phone conversations to my aid".


First: If you use the Messages app for txt messages, and the Mail app for e-mail, as many of us do, you may want to go to: Settings > Notifications > and check that notifications for the Messages app, and the Mail app are on.


Then: There's a choice of where to: "Adjust the settings and view the status of your hearing devices"

  • "In Settings: Go to Settings  > Accessibility > Hearing Devices > MFi Hearing Devices.
  • By triple-clicking the side or Home button: Use the Accessibility Shortcut if you’ve set it up.
  • In Control Center: Tap . (If you don’t see , add it to Control Center.)
  • On the Lock Screen:

Go to Settings > Accessibility > Hearing Devices > MFi Hearing Devices, then turn on Control on Lock Screen. From the Lock Screen, you can do the following:"


(Eg:) "Choose to play ringtones through the hearing device".(amongst other settings you can use)


Above comes from Apple support's article: Use hearing devices with iPhone - Apple Support

______________________

Other notification options:

You can : Announce calls, messages, and more with Siri on iPhone - Apple Support

or

If you wish: you can: Flash the iPhone indicator light for notifications - Apple Support so you don't miss a message in a noisy environment.

_________________

Note: Just checked: I do not see any Phonak hearing-aids listed as being "Made for iPhone" compatible

List of Made for iPhone hearing devices - Apple Support


If above suggestions are not working for you, best to check with your hearing professional, hearing-aid manual, the hearing-aid manufacturer's support website, or contact the manufacturer. You may want to find out if there is an app (or firmware) that you can use for greater control. Eg: Phonak Support Centre

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Alert Sounds routed to Blue Tooth hearing aids

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