How to track when an account was added to my Apple Pay without my consent?

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Level 1

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How to track when an account was added to my Apple Pay without my consent?

I'm reaching out to find out if Apple can help me track down the date and time when a certain account was linked to my Apple Pay for fund transfers. Recently, I discovered that an account from Bancorp Bank was added to my wallet without my consent or any prior connection to that bank. How is it possible that a random account could be linked to my wallet without me receiving any verification or notification about it? I’d love to get some clarity on this situation. Thanks for your help!

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iPhone 16 Pro Max, iOS 18

Posted on Dec 16, 2024 4:29 AM

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Answer 1

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Jeff Donald

Community+ 2026

Level 9

62,210 points

Dec 19, 2024 1:33 PM in response to samil209

File a police report for identity theft and fraud with your local police department, get copies of your credit reports and contest the fraudulent account(s). The police will need a court order for Apple to provide any related material to the police.

Equifax Information Services: P.O. Box 740241 Atlanta, GA 30374 1-800-685-1111

www.equifax.com

Experian: 701 Experian Parkway P.O. Box 2002 Allen, TX 75013 1-888-397-3742

www.experian.com

TransUnion Consumer Relations: 2 Baldwin Place P.O. Box 1000 Chester, PA 19022 1-800-888-4213

www.transunion.com/myoption

LexisNexis Risk Solutions Inc.: RiskView Consumer Inquiry Department P.O. Box 105108 Atlanta, GA 30348-5108 1-866-897-8126

https://risk.lexisnexis.com/consumer-and-data-access-policies

The two possible scenarios are your Apple Account (formerly Apple ID) was compromised or another account was compromised and your personal identity was compromised. It could be a combination of both.

I recommend changing your Apple Account password.

Change your Apple Account password - Apple Support

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