Phone App - Black Screen Unresponsive after 18.2 Update

My phone updated to 18.2 and ever since that update the phone app won't work. When I click the Phone icon it just goes blank (black) and doesn't respond. It eventually goes away. I'm unable to make any calls presently.


ALSO - There is a significant delay when trying to type a text message to a person. When I go to create a new message and attempt to type in the recipient area it takes a significant amount of time to return the contact.


Can someone please help? I'm unable to make calls!


YES - I've restarted, reset and all the basic stuff.

iPhone 15

Posted on Dec 16, 2024 1:53 PM

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2 replies

Dec 20, 2024 11:03 PM in response to scottredmon

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.


Remember, the right question often leads to the solution!



iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.


Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.



See what each update does: About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...



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Phone App - Black Screen Unresponsive after 18.2 Update

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