Unresponsive Apple Pencil after troubleshooting

Charged 100%, bluetoothed, screen cleaned, new tips on tight, as been disconnected and re paired several times, screen is clean. No action to this point.


[Re-Titled by Moderator]

iPad Air 3, iPadOS 16

Posted on Dec 16, 2024 2:24 PM

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Question marked as Top-ranking reply

Posted on Dec 16, 2024 4:13 PM

The iPad Air3 supports only the first generation Apple Pencil.


Assuming that the Pencil that you have is compatible with you iPad, if the Pencil has successfully paired with the iPad, inconsistent drawing will either be due to a problem with the Pencil itself, or its interaction with the iPad screen.


Ensure that the user-replaceable Pencil tip is snugly screwed into the body of the Apple Pencil; when fitted correctly you should see a tiny gap, of about the thickness of a sheet of paper, between the tip and pencil body. If slightly loosened, or overtightened, the Pencil may not work properly, if at all.


Be aware that if your iPad screen has ever been replaced by anyone other than Apple, the screen will not be properly calibrated; this situation is known to cause issues with the Pencil. Also, if the Pencil has been dropped onto its tip, or if the tip has been subjected to unnecessary force, the transducer element that its located beneath the replaceable plastic tip may have been damaged; a damaged Pencil cannot be repaired - only replaced.


If you need assistance, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be able to fully test and assess your iPad and Apple Pencil:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Dec 16, 2024 4:13 PM in response to Beenus

The iPad Air3 supports only the first generation Apple Pencil.


Assuming that the Pencil that you have is compatible with you iPad, if the Pencil has successfully paired with the iPad, inconsistent drawing will either be due to a problem with the Pencil itself, or its interaction with the iPad screen.


Ensure that the user-replaceable Pencil tip is snugly screwed into the body of the Apple Pencil; when fitted correctly you should see a tiny gap, of about the thickness of a sheet of paper, between the tip and pencil body. If slightly loosened, or overtightened, the Pencil may not work properly, if at all.


Be aware that if your iPad screen has ever been replaced by anyone other than Apple, the screen will not be properly calibrated; this situation is known to cause issues with the Pencil. Also, if the Pencil has been dropped onto its tip, or if the tip has been subjected to unnecessary force, the transducer element that its located beneath the replaceable plastic tip may have been damaged; a damaged Pencil cannot be repaired - only replaced.


If you need assistance, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be able to fully test and assess your iPad and Apple Pencil:

Genius Bar Reservation and Apple Support Options - Apple

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Unresponsive Apple Pencil after troubleshooting

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