MacBook battery won't charge after USB was disabled

My Macbook was working perfectly last night, although recently I have been having a problem with the pop up that says “USB accessories disabled. Disconnect the device using too much power”. It happens when I have my usb mouse plugged in at the same time as the charger, but I would just take one out for a few minutes and everything would work again. Whenever this happened, one of the two USB ports still worked.


Last night when I got the popup, I unplugged both accessories, then tried plugging it back into the charger before going to bed. Neither port was working, but I figured it would enable again overnight, charge, and be ready to use today. That was not the case - this morning my laptop flashed me the dead battery logo with the indicator to connect to power. I disconnected the cable and tried again in both USB ports and in a different wall outlet, and nothing. Then the battery drained fully, so now I don’t even get the flashing dead battery logo.


I have now left it plugged in for several hours today, in various outlets that I confirmed working. I know the cable and the adapter work just fine because they still charge my other devices with no issues, and it was charging my laptop last night right before I got the popup. I tried gently cleaning the ports with a toothpick, I have flipped the cord every which way, and I have tried holding the power button down for far longer than necessary.


I read somewhere to try an SMC reset while powered off (shift + control + option + power for 10 seconds), but that did nothing. I’m really at a loss here, my computer has been functioning fine lately so this seems out of the blue. And obviously the display is working since it showed me the low battery sign this morning before totally dying. Someone please help!!


[Re-Titled by Moderator]

MacBook Pro 13″, macOS 12.7

Posted on Dec 16, 2024 3:14 PM

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Posted on Dec 16, 2024 7:52 PM

Here is an Apple article with instructions for performing the SMC Reset.....read it carefully since the procedure is different depending on the exact model Mac you have (the keys are similar, but the location of the keys is critical).

Reset the SMC of your Mac - Apple Support


It sounds like you have a hardware issue with this laptop. Best case scenario is only the I/O Board is bad (this is the part with the USB-C ports unless you are unlucky enough to have a 2016-2017 non-touchbar MBPro where the USB-C ports are integrated on the Logic Board), however, it could be a bad Logic Board issue as well. There is no way to know for sure without being able to clearly inspect the USB-C ports by removing them & testing with a known good part. Some damage to the USB-C ports cannot be seen by looking through openings.


FYI, the mouse issue was a sign of the problem which has gotten worse over time until now where the USB-C ports are not functional.


Have Apple or an Apple Authorized Service Provider examine the laptop to provide you with a repair estimate.



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Question marked as Top-ranking reply

Dec 16, 2024 7:52 PM in response to akmrox21

Here is an Apple article with instructions for performing the SMC Reset.....read it carefully since the procedure is different depending on the exact model Mac you have (the keys are similar, but the location of the keys is critical).

Reset the SMC of your Mac - Apple Support


It sounds like you have a hardware issue with this laptop. Best case scenario is only the I/O Board is bad (this is the part with the USB-C ports unless you are unlucky enough to have a 2016-2017 non-touchbar MBPro where the USB-C ports are integrated on the Logic Board), however, it could be a bad Logic Board issue as well. There is no way to know for sure without being able to clearly inspect the USB-C ports by removing them & testing with a known good part. Some damage to the USB-C ports cannot be seen by looking through openings.


FYI, the mouse issue was a sign of the problem which has gotten worse over time until now where the USB-C ports are not functional.


Have Apple or an Apple Authorized Service Provider examine the laptop to provide you with a repair estimate.



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MacBook battery won't charge after USB was disabled

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