I plugged my phone in this morning to charge. When I tried to swipe up to unlock, nothing happed. Screen is frozen. I tried shutting off phone but can't do that either. Help!
[Re-Titled by Moderator]
iPhone 12 Pro Max, iOS 18
Please try a forced restart. If you’re not familiar with the procedure please review the instructions in the Apple Support article I linked to below.
Force restart iPhone - Apple Support
Thank you for responding. I plugged my iphone into my computer and forced restart. After about 10 tries it finally pulled up the Apple logo and restated. I was able to unlock my screen. Thank you. It's 5 AM here and I was unable to contact Apple support directly. My iPhone is a 12. This has never happened before.
You’re welcome. I’m glad to hear you were able to successfully resolve the issue. You may want to check your battery health. A failing battery can cause the issue.
Happy Holidays!
Frozen iPhone screen after charging
