14 pro max stuck in boot loop and then in recovery mode.

So it was a usual day and out of the blue the phone started to restart in loop so, I tried to restore using my mac but it showed error 9 and got stuck in the recovery mode. Took it to the nearest iCare and they did the same to restore but failed . The phone wasn't plugged to any source of power it was just laying on my desk.

Phone was on iOS 18.2.

Any ideas to save my phone.

iPhone 14 Pro Max, iOS 18

Posted on Dec 18, 2024 8:46 AM

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Posted on Dec 18, 2024 8:48 AM

Follow the steps in this support document for error 9. If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support


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6 replies

Dec 19, 2024 10:52 AM in response to Cheryl8088

Here is the last line in the support document:


"If you continue to see error 9, 4005, 4013, or 4014 when you try to restore your iPhone, iPad, or iPod touch, contact us."


You need to contact Apple. You can use the link supplied. If you bring it into an Apple Store, they can use one of their computers to try the restore. They use different software than users do. If they cannot get it to work, they will explain your options.

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14 pro max stuck in boot loop and then in recovery mode.

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