Apple Gift Card with 13-digit code instead of 16

i buy an Apple Card of £100 and I saw 13 code instead of 16 why



[Edited by Moderator]

Posted on Dec 18, 2024 8:37 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2024 4:57 PM

Re: "i buy an Apple Card of £100 and I saw 13 code instead of 16 why"


We are all Apple users, like yourself, in the community, so we would only be guessing whether you are looking at the correct number, or whether some numbers have been removed, or what, if anything, has happened to the Gift Card. The correct number to use for redeeming the card is the one that begins with an X.


If you haven't tried to redeem it yet: See: How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support


If you obtained the card from Apple, or you're sure the card is genuine, or the card has had numbers accidentally erased:

See what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


Else: If you bought the card somewhere less usual eg: as a promotion or such: Please see: About Gift Card Scams - Official Apple Support


1 reply
Question marked as Top-ranking reply

Dec 19, 2024 4:57 PM in response to Hubert4

Re: "i buy an Apple Card of £100 and I saw 13 code instead of 16 why"


We are all Apple users, like yourself, in the community, so we would only be guessing whether you are looking at the correct number, or whether some numbers have been removed, or what, if anything, has happened to the Gift Card. The correct number to use for redeeming the card is the one that begins with an X.


If you haven't tried to redeem it yet: See: How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support


If you obtained the card from Apple, or you're sure the card is genuine, or the card has had numbers accidentally erased:

See what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


Else: If you bought the card somewhere less usual eg: as a promotion or such: Please see: About Gift Card Scams - Official Apple Support


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Apple Gift Card with 13-digit code instead of 16

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