Can't update payment method in Apple Account

I have tried to add my new credit card information via iPhone multiple times over several days as well as Apple website. The iPhone says "You did not complete the entire form." I get the exact same response if try to use Paypal as my payment method.



[Re-Titled by Moderator]

iPhone 12 mini, iOS 18

Posted on Dec 18, 2024 8:33 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2024 6:36 AM

Have you scrolled down to see if there is more?


Are you sure you have the correct number of digits for year and month, and in the order typically used in your country?


Include the CVV?


Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support




2 replies
Question marked as Top-ranking reply

Dec 19, 2024 6:36 AM in response to norris5724

Have you scrolled down to see if there is more?


Are you sure you have the correct number of digits for year and month, and in the order typically used in your country?


Include the CVV?


Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support




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Can't update payment method in Apple Account

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