MacBook Pro keyboard and trackpad not responding

I recently used a damp sponge to clean the screen with I know. Stupid. Nothing responds although I have restarted it and got the usual prompt to type the password l can’t

MacBook Pro 13″, macOS 12.7

Posted on Dec 18, 2024 8:33 AM

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1 reply

Dec 20, 2024 12:02 PM in response to Stevio61

Stevio61 wrote:

I recently used a damp sponge to clean the screen with I know. Stupid. Nothing responds although I have restarted it and got the usual prompt to type the password l can’t


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



Check Device Coverage

Check Your Service and Support Coverage - Apple Support


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MacBook Pro keyboard and trackpad not responding

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