How do i cancel my canva premium and get my money back?

hello,i have canva premium but i dont want and need it anymore so can you help me?i want to know that if i close the subscription will i get my money back?

iPhone 11, iOS 18

Posted on Dec 18, 2024 11:46 AM

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4 replies

Dec 18, 2024 1:47 PM in response to Andr3eA

Confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support

If you subscribed to this in the EU from a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead.


Notes:

• "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends." Note that by using an app like this you are automatically agreeing to this happening, are responsible for reading if this will happen, and canceling the subscription before the trial ends.

• Deleting an app does not cancel a subscription.

• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. Note special conditions for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support

• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.

Canceling a subscription does not automatically start a refund.


If you wish to pursue a refund, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support


Read this support article for information about how long it takes to receive a refund (if one is granted), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support



Dec 18, 2024 1:51 PM in response to Andr3eA

If you don't see the option to cancel with the provided link, then the subscription was started on the Canva website and would also be cancelled there.


Cancelling a subscription just prevents it from being renewed again and you continue to have the service until the expiration date of the subscription. I don't know of any subscription that refunds you after cancelling for that reason.

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How do i cancel my canva premium and get my money back?

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