So just a few minutes ago i tried a 3 month apple music trial but then it charged me $148 HKD. I cancelled that immediately and tried to request for a refund on the apple support website. But i couldn’t find my subscription on the page and my ALIPAYHK account still charged me and did not return my money. How can i request for a refund in this case?
iPhone 15 Pro Max, iOS 18
If you can’t find the subscription that you want to cancel, use this shortcut to jump to the section about what to do. --> If you want to cancel a subscription from Apple - Apple Support
If you still can't find a subscription or still have problems, contact Apple Support using this issue-specific link at the end of the section. --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208
Scroll down to where you can request a chat session or a phone call.
If you can’t find the subscription that you want to cancel, use this shortcut to jump to the section about what to do. --> If you want to cancel a subscription from Apple - Apple Support
If you still can't find a subscription or still have problems, contact Apple Support using this issue-specific link at the end of the section. --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208
Scroll down to where you can request a chat session or a phone call.
Cannot request for a refund
