IMEI on lost or stolen registry for Visible mobile plan

I was trying to use visible mobile plan but It says like The IMEI you entered is for a device that’s on the lost or stolen registry. Please contact your current carrier to remedy. How can i fix this



[Re-Titled by Moderator]

Posted on Dec 19, 2024 2:43 PM

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Posted on Dec 19, 2024 3:02 PM

Unfortunately you were sold a used device that either was stolen/lost or the owner reported the device as such in order to get a replacement (if they had a plan that covered lost or stolen devices) and then sold the one they claimed to be lost or stolen. Either way, you will not be able to use it. Hopefully you purchased in a way that you will be able to get a refund (such as if you purchased from eBay for example and are able to use their buyers protection). If not unfortunately you may have just learned an expensive lesson in the need to be extremely careful when purchasing used devices

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Question marked as Top-ranking reply

Dec 19, 2024 3:02 PM in response to hayeong193

Unfortunately you were sold a used device that either was stolen/lost or the owner reported the device as such in order to get a replacement (if they had a plan that covered lost or stolen devices) and then sold the one they claimed to be lost or stolen. Either way, you will not be able to use it. Hopefully you purchased in a way that you will be able to get a refund (such as if you purchased from eBay for example and are able to use their buyers protection). If not unfortunately you may have just learned an expensive lesson in the need to be extremely careful when purchasing used devices

Dec 19, 2024 3:10 PM in response to hayeong193

This excerpt is from this informative user tip which you should read ⇢

The All Too Common SAD Reality of Buying … - Apple Community


NOTE: Did you know if you buy a phone from someone you don't know, they can then report the phone as stolen to their carrier and ask their carrier to blacklist the phone, then collect insurance, making the phone totally unusable as a phone.

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IMEI on lost or stolen registry for Visible mobile plan

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