When i attempted to pay my brother it read “payment failed” and he hasnt recieved any money but the money has been taken out of my chime account; we’re at home together right now trying to figure out where my money is.
[Re-Titled by Moderator]
iPhone 13
Just got off the phone with Chime support. They confirmed that the transaction went through on their end to Apple Cash, and advised me that Apple Cash may still be processing it to either return it to my account or forward it on to brother. Any thoughts?
Just got off the phone with Chime support. They confirmed that the transaction went through on their end to Apple Cash, and advised me that Apple Cash may still be processing it to either return it to my account or forward it on to brother. Any thoughts?
Are you confusing Apple Pay with Apple Cash? They are two different financial services. Have you talked to the support team at Chime? They need to confirm the transaction failed. If Chime did cancel the transfer, ask when the funds will be available in your account. If they actually transferred the funds, were they sent instant transfer or how exactly?
Calling them now 🫡
What did Chime support team say when you talked to them?
You’re right, it is Apple Cash. I send him money that way all the time, through the messages app on my iphone. I tried to send the money and there was a little red ‘x’ and it said “payment failed” and went on to say that Apple Cash wasn’t working. I then received a notification from my chime that I had just spent $98.57. I went to my Chime the transactions right there I’m flipping between apps looking at it right now. I sent him (my little brother) $100 (the same way) after the failed payment and everything went through, so we’re lost as to where the $98.57 is; we’re looking at his phone in our messages there is no $ 98.57 sent to him. But it clearly shows that I sent him $100 an hour later. All $198.57 have been taken out of my Chime (in the two separate transactions explained above).
Yes, now you know what to tell Green Dot Bank. Good job!
Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552
Called and their offices are closed til tomorrow; that’s on me though for calling so late. No sweat I feel a lot better though and will call first thing in the morning. Thank You so much 🙏🏾‼️
You’ve been the epitome of helpful God bless youu 🫶🏾
Thank you and please let me know how everything works out.
How to verify transactions in Chime Account?
