Apple ID is not valid or not supported.

I couldn’t changed my password since it’s says Apple ID is not valid and I couldn’t get it sign out off my phone

iPhone 15 Plus, iOS 17

Posted on Dec 20, 2024 9:01 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2024 12:42 PM

Hello,


For help with an invalid/not-active/not-supported account you need to contact Apple.


To reach Apple Support for an account issue:

1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005

2. Select: Disabled Apple ID

3. Select: ”The Apple ID is not active" alert

4. Select: “Continue”

5. Select a chat or telephone call option.

or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support



1 reply
Question marked as Top-ranking reply

Dec 20, 2024 12:42 PM in response to caita65

Hello,


For help with an invalid/not-active/not-supported account you need to contact Apple.


To reach Apple Support for an account issue:

1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005

2. Select: Disabled Apple ID

3. Select: ”The Apple ID is not active" alert

4. Select: “Continue”

5. Select a chat or telephone call option.

or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support



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Apple ID is not valid or not supported.

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