Why are Mouse Keys not activating on my Mac?

Question

Level 1

5 points

Why are Mouse Keys not activating on my Mac?

I tried to activate mouse keys, but when I get the window to confirm "Use Mouse Keys / Cancel" I can only cancel; hitting the blue "Use Mouse Keys" just flashes but does nothing.

Also I am unable to control the mouse using 7, 8, 9, U, O, J, K, L (Don't have a numpad).

I am physically impaired so would love to not have to use a mouse when using the computer.

My computer is an M4 Mac mini with Sequoia 15.1.1.

If anyone could solve this that would be awesome

[Re-Titled by Moderator]

Mac mini, macOS 15.1

Posted on Dec 21, 2024 1:34 AM

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Answer 1

den.thed

Level 10

91,006 points

Dec 21, 2024 9:39 AM in response to jamison213

Review the following Apple Support article to see if anything there helps.

Use your keyboard like a mouse with Mac - Apple Support

What Keyboard are you using with the M4 Mac mini..?

Find the serial number of your Magic Keyboard, Magic Mouse, or Magic Trackpad - Apple Support

Plus updating from 15.1.1 to 15.2 might also fix.

What's new in the updates for macOS Sequoia - Apple Support

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Answer 2

Jan 22, 2025 9:13 AM in response to jamison213

Same problem. The links suggested, while much appreciated, don't solve the problem. I can't do a screenshot of the dialog box, for some reason, so I just took a photo of the screen (felt really old school!). Upshot is that I (we) can't enable mouse keys, which is not good. If I either hit return or click on the "Okay" button it just flashes and doesn't do anything. "Cancel" works, unfortunately!

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Answer 3

Jan 22, 2025 9:15 AM in response to Eric Bobinsky

I reversed the order of the pics, sorry. When you check "mouse keys" in "motor" (second pic), the prompt in the first pic appears. And then clicking on "use mouse keys" (first pic) doesn't do anything except flash.

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