User profile for user: xb4it
xb4it Author
User level: Level 1
4 points

iPad Pro 12.9” 6gen black screen

Recently my iPad's screen started blinking and then turned completely black.

I’ve tried doing the reset with vol up and vol down buttons, I’ve tried doing recovery by connecting it to my PC, it didn’t help much.

What I’ve noticed though is that if I press a certain spot on the screen it turns on, and works without issues until I lock my screen, as then it stops working again until I press that certain spot as if some pin disconnected from mobo.


Is there any other solution than going to the service center? As it has been more than a year since I’ve bought it so it’s warranty is no more valid.

iPad Pro, iPadOS 18

Posted on Dec 21, 2024 4:53 AM

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User profile for user: LotusPilot
LotusPilot
User level: Level 10
321,626 points

Posted on Dec 21, 2024 5:14 AM

If application of pressure is changing operation of your iPad in any way whatsoever, you have a hardware issue that can only be resolved by way of repair.


For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. Unless you have benefit of an active AppleCare plan, an out-of-warranty repair while expensive will be somewhat less than the cost of a replacement iPad.


As for out-of-warranty repair costs, Apple offers a fixed-price price repair. You can verify eligibility and cost for your region/country here:

iPad Repair & Service - Apple Support


If you have an active AppleCare+ plan, the cost of repair is reduced to a small excess/deductible fee.


You might choose to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - prior to committing to a repair:

Genius Bar Reservation and Apple Support Options - Apple

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User profile for user: LotusPilot
LotusPilot
User level: Level 10
321,626 points

Dec 21, 2024 5:14 AM in response to xb4it

If application of pressure is changing operation of your iPad in any way whatsoever, you have a hardware issue that can only be resolved by way of repair.


For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. Unless you have benefit of an active AppleCare plan, an out-of-warranty repair while expensive will be somewhat less than the cost of a replacement iPad.


As for out-of-warranty repair costs, Apple offers a fixed-price price repair. You can verify eligibility and cost for your region/country here:

iPad Repair & Service - Apple Support


If you have an active AppleCare+ plan, the cost of repair is reduced to a small excess/deductible fee.


You might choose to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - prior to committing to a repair:

Genius Bar Reservation and Apple Support Options - Apple

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iPad Pro 12.9” 6gen black screen

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