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i cannot recover my apple account through my broken iphone 12pro

i cannot recover my apple account through my broken iphone 12pro. my mobile number is gone aswell. i try all of methods that posted but i cant. help please

iPhone 12 Pro

Posted on Dec 21, 2024 6:16 AM

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2 replies

Dec 21, 2024 6:33 AM in response to tuss_aldave

You say “recover” AND “broken phone.”


Presumably, you’re attempting to access your AppleID from another (or replacement) device and need your 6-digit AppleID 2FA verification code.


Generally this is where you would use one of your pre-configured Trusted Numbers.


If so, see your normal, as-designed “Apple options” here:


Get a verification code and sign in with two-factor authentication - Apple Support


If you inadvertently set your now-broken phone as your ONLY Trusted Number (a poor practice for now-obvious reasons); you can move your nanoSIM or eSIM to an already operating device so as to receive the code via SMS (although assistance from your carrier may be required to effect the SIM move).



i cannot recover my apple account through my broken iphone 12pro

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