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2017 iMac slow and is prone to "Beachballing"

I've seen a few reports of similar issues and tried to take the steps recommended in advance of posting this request. I have a 2017 5K, quad core i5, 27" iMac. In the last month or so it is very slow to respond to commands and loading requested programs, etc. I have also spent a lot more time observing "beachballing" than I prefer.


Ran the EtreCheck report and will attach, along with the Drive DX. The only major issue my layperson eyes can see is I do not autoupdate the security updates from Apple.

Not opposed to spending money to regain performance, but want to make sure it goes to the best solution.

Thanks in advance.


iMac (2017 – 2020)

Posted on Dec 21, 2024 10:27 PM

Reply
6 replies

Dec 22, 2024 12:10 AM in response to rickflies

To turn the security back on is pretty straightforward, however I would recommend that you call AppleCare ( AppleCare Contact Info ) and they can help you over the phone. They will also help you to get your Fusion Drive un-split or you can follow the steps in How to fix a split Fusion Drive - Apple Support


If you want to keep the machine, yes you could use an external SSD as your startup drive. Follow the directions in How to setup an external SSD as your startup disk. The external SSD I would recommend is the OWC Envoy Pro SX.


That all being said, another option is rather than investing in an obsolete and vintage 2017 iMac consider replacing it with a new Mac Mini which will be orders of magnitude faster. All you will need is an external display. I would recommend getting the base model with 16GB of RAM and a 1TB SSD. External displays start below $100 however for a good quality one, expect about $300. So for about $1300 you have a new computer and display, a 1 year warranty, the machine is eligible for AppleCare and it will far outperform your old device.


Dec 21, 2024 10:59 PM in response to rkaufmann87

Thank you for the reply. Is this something that could be reconciled by purchasing a external SSD drive and using it as the boot up drive? It seems this is basically a way of just using the rest of the machine while taking the internal hard drive out of the equation.

This is probably going to sound like a very silly question, but is turning the security back on a fairly ease fix?

Dec 22, 2024 12:17 AM in response to rickflies

I was kind of expecting that answer and appreciate the feedback. A few months ago I started having some random things like the computer now waking up or connecting to the trackpad and have to do a restart to get it operating, etc. I kind of thought this was the probable outcome. I have looked at the Mac mini and actually replaced my old mini with this iMac. You can get some nice looking monitors to pair up with the mini as well.

Thanks for your time and input

Dec 22, 2024 11:14 AM in response to rickflies

These scores for your Fusion drive system:


Performance:

System Load: 1.57 (1 min ago) 1.80 (5 min ago) 2.37 (15 min ago)

Nominal I/O usage: 0.03 MB/s

File system: 26.29 seconds

Write speed: 763 MB/s

Read speed: 1148 MB/s


are just a bit under expected speeds but not slow enough to typically cause issues in normal use. Nominals for your Fusion configuration are Writes between 600 and 900 MB/sec, and Reads at about 1300MB/sec and up. Also your File system score of 26+ seconds is excellent and tells me the drive system is heathy. I worry if the File system scores go over about 45-50 seconds. Anything over about 70 seconds is a Big Red Flag.


Unless you go with an expensive thunderbolt external SSD. your current scores are much faster than the typical low-cost external USB3 SSD workaround, which can do no better that 400MB/sec for both reads and writes. Replacing the internal mech hard drive with an SATA 6GB SSD gets you only to 500-600MB/sec. You are already ahead fo those.


I think you have some interferences installed that are not Apple's.


—One VPN is hard enough on system performance. You have FOUR running 😱 and a fifth waiting in the wings. That avarge user does not need even one. Most of the ones over-hyped in TV adverts and popups are close to useless and some actually degrade security. Shut the down and see if drive scores improve.


—OneDrive can be a little too active, and can slow performance if you have a slowinternet upload speed. If your upload speed is about 50MB/sec or higher, don't worry about it.


—Less of a suspect but worth testing is the external USB3 Seagate drive. Seagates are good, but I have seen Etrecheck reports where speed improved after disconnecting a USB external. Easy enough to test.


—This little disturbance in the Force that shows in the report:


2024-12-16 20:31:36 photoanalysisd High CPU Use

Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd


is easily managed. Please see:


https://apple.stackexchange.com/questions/310594/what-is-photoanalysisd-and-why-is-it-using-77-of-my-cpu











2017 iMac slow and is prone to "Beachballing"

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