Why can't I activate Wi-Fi calling on my MacBook Pro?

I keep getting this pop up message on my new M4 MacBook Pro.


I saw an old case on this but the steps are all outdated and don't make sense. It says to go into Settings > Phone. That isn't an option in newer OS's. Also, it's happening on the MacBook not the iPhone. I'm not sure if this is something that needs to be fixed on both the MacBook and the phone? the MacBook? the iPhone? If anyone could please help I'd really appreciate it? Thanks! PS. My dad has the same computer, same phone, and same phone service(AT&T) and doesn't get this message. Also, I checked and WiFi calling is successfully enabled on my phone.





[Re-Titled by Moderator]

MacBook Pro (M4)

Posted on Dec 22, 2024 3:21 PM

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3 replies

Dec 23, 2024 1:43 PM in response to Johnrbiii

Have you turned on Allow Calls on Other Devices on your iPhone? If it's running iOS 18, that setting will be in Settings -> Apps -> Phone. Confirm also in that setting that you've added your Mac as an allowed device.


If that's set up and toggling it off and back on doesn't help, you may need to contact AT&T and make sure there's nothing in your account that would restrict using another device. That seems doubtful to me, but you should check.


Regadrs.

Dec 23, 2024 11:29 AM in response to Johnrbiii

Johnrbiii wrote:

I keep getting this pop up message on my new M4 MacBook Pro.
https://discussions.apple.com/content/attachment/253df3a5-036c-4192-8b88-5cb24381bbd4

I saw an old case on this but the steps are all outdated and don't make sense. It says to go into Settings > Phone. That isn't an option in newer OS's. Also, it's happening on the MacBook not the iPhone. I'm not sure if this is something that needs to be fixed on both the MacBook and the phone? the MacBook? the iPhone? If anyone could please help I'd really appreciate it? Thanks! PS. My dad has the same computer, same phone, and same phone service(AT&T) and doesn't get this message. Also, I checked and WiFi calling is successfully enabled on my phone.

The screenshot you posted tells you what needs to be done. Tell your dad.

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Why can't I activate Wi-Fi calling on my MacBook Pro?

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