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Wi-Fi calling not working

In Settings/Phone Wi-Fi calling is switched on but phone still connected to mobile network.

Posted on Nov 3, 2023 11:58 AM

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Question marked as Top-ranking reply

Posted on Nov 3, 2023 12:18 PM

Wi-Fi calling works in addition to the cellular network, not instead of it. The phone will use whichever signal is stronger, and it will switch seamlessly between the cellular network and Wi-Fi if you move into or out of Wi-Fi range.


If you only want to use Wi-Fi calling and not the cellular voice network put the phone in Airplane mode, then turn on Wi-Fi.

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Question marked as Top-ranking reply

Nov 3, 2023 12:18 PM in response to Tiree

Wi-Fi calling works in addition to the cellular network, not instead of it. The phone will use whichever signal is stronger, and it will switch seamlessly between the cellular network and Wi-Fi if you move into or out of Wi-Fi range.


If you only want to use Wi-Fi calling and not the cellular voice network put the phone in Airplane mode, then turn on Wi-Fi.

Wi-Fi calling not working

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