Unable to login, system is locked

With a previous tech we attempted to reset the Apple ID and login password neither attempt worked. I had been scheduled to receive a call back at 8PM, I did receive the call. Became disconnected at815 pm. Here I am still with no knowledge of what to do next.

MacBook Air 13″, macOS 14.5

Posted on Dec 22, 2024 5:35 PM

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3 replies

Dec 22, 2024 5:35 PM in response to Thatgirlindigo

Oh please I already typed the issue above

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Dec 22, 2024 5:36 PM in response to Thatgirlindigo

Yes . Ok my dog has to go out be back in 15 min

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Level 10

228,948 points

Dec 22, 2024 5:38 PM in response to Thatgirlindigo

This is a user forum. You are not talking to Apple.

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Unable to login, system is locked

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