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MacBook Air m2 2022. Brand new not charging

I bought a new MBA m2 2022. I opened it and try to turned it. I plugged the MagSafe, and it turn orange and only charger to 1%, stuck like that for like for a while and then showed me a battery health issues already while doing he setup, and then it turned of. What could be the problem it’s brand new ?

Posted on Dec 23, 2024 4:41 PM

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1 reply

Dec 23, 2024 5:58 PM in response to Collinooop

New products can have product defects.


One in 200,000 new cars (not the actual number) might have, say, something wrong with the engine. So odds are that your new car's engine would be just fine. But if you were the 1 buyer out of 200,000 who had the bad luck to get the car with the sample defect, your experience would be a little different.


If you bought this machine directly from Apple, and it is within the 14-day return window, you could return it, and order another one.


Or you could contact Apple and inquire about in-warranty service.


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MacBook Air m2 2022. Brand new not charging

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