I am having multiple iPhone 16 Pro Max issues

There is always a wave of complaints on the forum when a new device is introduced, but I will admit that posts complaining of issues with the 16 pro and pro max seem to be more extreme and are going on far longer than I would expect, indicating to me that there may be more than just the usual adjustment and ‘break in’ period for a new product at play here.

Assuming you set it up by transferring your data, etc. from your old phone to the new one, my first suggestion is to back up the phone, then erase the device and set it up as new without restoring your backup. See how it behaves. There may be some kind of corruption or something in what’s been transferred that is causing issues.

If it behaves ok, try restoring the backup and see if the problems return. If they do, the issue is embedded in the backup somehow and you’ll need to erase and set it up as new then move forward from there.

If you still have problems after setting it up as a new device, make an appointment at the Genius Bar. There may be a hardware problem.

Good luck.

Curious if you’re still having issues. I have had mine for a month now (same… have owned several iPhones and most recently moved from the 13 Pro Max to the 16 Pro Max). I hate it! I have spent more time trying to fix this thing than I can even count.

There are so many bugs that need to be worked out, or I got a defect. I spent almost 2hrs with Apple support sat night, it zoomed in and then froze. I couldn’t shut it off or anything, so had to wait until I was home to use a Laptop to connect to support. They finally got me to a point of being able to get into settings to get the zoom turned off in accessibility. I then did a network reset, hoping it could resolve some of the other issues (connecting to my CarPlay in my BMW… another big issue)..but it works for both my daughters new 16 pro. Now… my settings somehow keeps switching the zoom feature back on.. so I am back to the initial problem I spent hours fixing Saturday! Today alone, it has happened twice! I have no clue how a setting can just switch back to on, all in its own. Very frustrated!

Since CarPlay won’t work- I have to look at my phone for directions which is so inconvenient! My radio also sounds muffled. I tried the USB that some mention to fix the issue- doesn’t for me. :(

[Edited by Moderator]

my family purchased 3, iPhone 16 pro max phones. Everyone of them have problems with the touch screen. Have to touch the screen several times before there is a response. We have given several months for new updates to resolve the problem, but the situation has never been resolved. Very unhappy with the phones!!

So happy this phone can actually log my face ID but that’s about all.

Honestly worst Iphone I have ever owned in past 15 years. Last 3 being 8, 11pro, 14pro

have been great work horses, my phone works hard with over 50 days calls time per year & emails & constant Bluetooth between devices.

Really IOS 18 is all about noise & gimmick features. Not a SOLID PIECE OF HARDWARE!!! I will pay anything for a Proper phone, Mr Jobs would not be Proud 🤯

16 pro max touch issue