Unable to swipe up to unlock iPhone for setup
Trying to set up new phone
[Re-Titled By Moderator]
iPhone 16 Plus
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Trying to set up new phone
[Re-Titled By Moderator]
iPhone 16 Plus
Force-restart the iPhone, and try again:
Force restart iPhone - Apple Support
If that fails, contact Apple Support:
Unable to swipe up to unlock iPhone for setup