Beats Flex not working at all

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Level 1

13 points

Beats Flex not working at all

I have a pair of Beats Flex that have just been opened and never paired with another device. When I press the power button there is no response and no LED. When I connect them to charge the LED blinks red then blue then red then blue then continually flashing white. I have left them in for a few hours and when it disconnect them from the charger, they still do not power on, nor does the LED come on. I have tried to reset them by holding down the power button and volume down button for 15 seconds but still nothing.

Beats

Posted on Dec 27, 2024 9:49 AM

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Answer 1

Tesserax

Level 10

158,808 points

Dec 27, 2024 1:35 PM in response to Leighinibiza

Chances are that the rechargeable battery in your Beats is depleted and can no longer be charged.

The LED status pattern you're describing on your Beats Flex headphones—blinking red, blue, red, blue, followed by continual flashing white—typically indicates that the headphones are in pairing mode but unable to establish a connection.

Ref: Beats Repair & Service - Apple Support

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Answer 2

Leighinibiza Author

Level 1

13 points

Dec 28, 2024 1:13 AM in response to Tesserax

Thanks for this. I’m near my local Apple Store today so I’ll pop them in for an exchange. Disappointing experience since I literally opened them yesterday and it’s my first experience with them.

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Beats Flex not working at all

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