Apple Pay account restriction on iPhone

My Apple Pay account is restricted I was seeing if I can get help to fix it please



[Re-Titled by Moderator]

Posted on Dec 28, 2024 6:42 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 28, 2024 7:20 PM

I assume you mean Apple Cash. Accounts are usually restricted when there is a failure in identity verification. This could be from another device using your identification or discrepancy in the name used compared to the legal documents provided to verify your identity. It may also be restricted if you used Apple Cash in a manner that violated its Terms of Use, such as purchasing Cryptocurrency or online betting sites. I can provide the following support articles that detail the specific message you are seeing along with the Terms of Use and contact number for Green Dot Bank, as they are the ones that manage Apple Cash and make those decisions.

If your Apple Cash account is restricted or locked - Apple Support

https://applecash.greendot.com/termsconditions/

Contact Green Dot Bank by calling (877) 233-8552

1 reply
Question marked as Top-ranking reply

Dec 28, 2024 7:20 PM in response to jeramy96

I assume you mean Apple Cash. Accounts are usually restricted when there is a failure in identity verification. This could be from another device using your identification or discrepancy in the name used compared to the legal documents provided to verify your identity. It may also be restricted if you used Apple Cash in a manner that violated its Terms of Use, such as purchasing Cryptocurrency or online betting sites. I can provide the following support articles that detail the specific message you are seeing along with the Terms of Use and contact number for Green Dot Bank, as they are the ones that manage Apple Cash and make those decisions.

If your Apple Cash account is restricted or locked - Apple Support

https://applecash.greendot.com/termsconditions/

Contact Green Dot Bank by calling (877) 233-8552

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Pay account restriction on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.