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I cant log into my icloud account

I traded in my phone and i used a new iCloud but I'm logged into one of my accounts that have my old iCloud but i don't have any access to it just my number and to log into to my old iCloud i need a verification code from that email but i no longer have access to that email just my number please help.

Posted on Dec 28, 2024 9:12 PM

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Dec 28, 2024 9:13 PM in response to ozzy198

From: Get a verification code and sign in with two-factor authentication - Apple Support


A code is sent first to your trusted devices automatically:

"If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices."


If you don’t have a trusted device handy, you can choose to have a verification code sent to your trusted phone number as a text message or phone call.

1. Click "Didn't get a verification code" on the sign in screen.

2. Choose to have the code sent to your trusted phone number.

3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).

4. Enter the code on your other device to complete sign in.


"If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline."

On a mobile device go to Settings > [your name] > Tap Password & Security > Get Verification Code.

On a Mac: Go to Apple menu  > System Preferences [System Settings], then click Apple ID. Click Password & Security > Get Verification Code.


"If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account [ How to use account recovery when you can’t reset your Apple Account password - Apple Support ]. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity."



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Jan 2, 2025 9:36 AM in response to ozzy198

I had the same problem and when I went into my settings, it explicitly told me that because I hadn’t agreed to the new iCloud terms and conditions that I couldn’t access iCloud. So I read and agreed to the terms and my access to iCloud was fully restored. Hope this helps.

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I cant log into my icloud account

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