iPhone missing from Find My after being marked as lost

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Level 1

4 points

iPhone missing from Find My after being marked as lost

I originally marked my 12-year-old’s iphone as lost. Once it was found, we unlocked it using the passcode and for a while the phone was included on my Devices list in FindMy with a status of “pending”. I tried to change the status but was unable. Now the iPhone has completely disappeared from the devices list. Meanwhile my son is using the phone with no problem - but my problem is I need to be able to track it, and I cannot.

[Re-Titled by Moderator]

Posted on Dec 29, 2024 7:29 AM

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Answer 1

KiltedTim

Level 10

234,980 points

Dec 29, 2024 7:41 AM in response to Nia_Pod

Sign back into iCloud and activate find my on the device using the child ID you created for him, them make sure he is sharing his location with you.

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Answer 2

SravanKrA

Level 10

443,460 points

Dec 29, 2024 7:35 AM in response to Nia_Pod

Apple ID and Activation Lock

iCloud uses Apple ID credentials.

If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support

If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Learn how to remove a device from a previous owner's account.

If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

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iPhone missing from Find My after being marked as lost

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