Lost Iphone erased but not showing up on Find My

Hi. My iphone 14 pro was stolen last week and it updated a few times. I set it to erase and just got a notification on my other device that my stolen phone had been updated. When I go onto find my, the phone is not showing up. Even though I set the phone to erase, will I still be able to track the location?

iPhone 14 Pro, iOS 17

Posted on Nov 19, 2023 7:39 AM

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Question marked as Top-ranking reply

Posted on Nov 19, 2023 7:54 AM

Is the device location not showing up, or is the device not in the list at all?


If it's not in the list at all, one or more of the notifications you got was a phishing attack that you fell for. You gave the thief the credentials for your iCloud account, allowing them to remove the activation lock. You will never see it again.


Oh, and change your password. NOW!


6 replies
Question marked as Top-ranking reply

Nov 19, 2023 7:54 AM in response to amanghir

Is the device location not showing up, or is the device not in the list at all?


If it's not in the list at all, one or more of the notifications you got was a phishing attack that you fell for. You gave the thief the credentials for your iCloud account, allowing them to remove the activation lock. You will never see it again.


Oh, and change your password. NOW!


Nov 19, 2023 7:51 AM in response to amanghir

Find IMEI & Serial No. of the Lost Device


  1. If an iPhone, iPad, or iPod touch is lost or stolen - Apple ...
  2. Find the serial number or IMEI on an iPhone, iPad, or iPod ...

You may use a web browser to get the Serial Number and the IMEI Number. You cannot track using the IMEI number. but you may need it so keep it handy

Log in to https://appleid.apple.com with your Apple ID credentials. All your devices will be listed there. Click on any to get the details.





Do's, If you had enabled "Find My" before it was lost





Beware of Phishing!


Be careful and be smart to --> Recognize and avoid phishing messages, phoney support calls ...

Note: Apple will never send you any info on Lost/Found iPhones. It (Phishing) may appear as the image given below.





Switched Off? Still traceable


Even if the iPhone is switched off it is findable, see the pic below.






Device Offline?


I see my device in Find My, but it's offline


If you see "Offline," "No location available," or "Location Services Off," your device might be offline for one of these reasons:


Don't see your device?

  • You might not have Find My turned on.
  • If you're using the Find My app, you can't see your device's location if more than 7 days have passed since its last location was sent to Apple.
  • If you're using iCloud.com/find, you can't see your device's location if it's powered off, the battery has run out, or more than 24 hours has passed since its last location was sent to Apple.
  • Learn how you can still protect your information.


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Lost Iphone erased but not showing up on Find My

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