Requesting Refund same day as subscription renewed
Attempting to get ahold of an actual person (I know, it’s laughable) to try to get a refund for a subscription I that renewed today and I also cancelled today. Part of the terms were that I would be notified prior to being charged, which I suppose technically I was. Both apps renewed today and both of them sent me the same form letter when I subscribed. I’ll paste it here:
Email 1:
You've accepted the following offer: SubscriptionSuper DuolingoContent ProviderDuolingo, IncDate Accepted Dec 20, 2024TrialFree for 1 week, starting Dec 20, 2024 Renewal Price$83.99/year, starting Dec 27, 2024 Your subscription automatically renews until canceled. To avoid being charged, you must cancel at least a day before each renewal date. To learn more or cancel, or review your subscription.Regards, Apple
Email 2:
You've accepted the following offer: App: Ahead Subscription12 monthsContent Providerahead solutions GmbHDate Accepted Dec 20, 2024TrialFree for 1 week, starting Dec 20, 2024 Renewal Price$79.99/year, starting Dec 27, 2024 Your subscription automatically renews until canceled. To avoid being charged, you must cancel at least a day before each renewal date. To learn more or cancel, review your subscription Regards, Apple
SO. In that sense yes they did remind me to cancel my service, on the same day I downloaded it.
I want to know if anyone else has experienced this type of problem and if they got it satisfactorily resolved. If not, what did you do about it?
Tamara
[Edited by Moderator]
iPhone 15 Plus, iOS 17