My phone was stolen by someone who knows the passcode

My phone was stolen by someone who knows the passcode. Everytime I activate lost mode through find my iphone, they are able to deactivate it by using my passcode. Is there a way to prevent that?

iPhone 8, iOS 15

Posted on Dec 30, 2024 4:42 AM

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Question marked as Top-ranking reply

Posted on Dec 30, 2024 12:37 PM

Read this support article about what to do if a iPhone or iPad is lost or stolen -->

Find your lost iPhone or iPad - Apple Support

- Note that if you remotely erase your device as instructed in this article, if you subsequently remove it from your account as in this article --> Check your Apple Account device list to find where you’re signed in - Apple Support , then according to this article --> How to remove Activation Lock - Apple Support you remove activation lock from the device. Do not remove it from your account. If you do then a finder or thief will have an unlocked device that can be used by another person.


Have you tried remotely erasing the device?



2 replies
Question marked as Top-ranking reply

Dec 30, 2024 12:37 PM in response to gm752

Read this support article about what to do if a iPhone or iPad is lost or stolen -->

Find your lost iPhone or iPad - Apple Support

- Note that if you remotely erase your device as instructed in this article, if you subsequently remove it from your account as in this article --> Check your Apple Account device list to find where you’re signed in - Apple Support , then according to this article --> How to remove Activation Lock - Apple Support you remove activation lock from the device. Do not remove it from your account. If you do then a finder or thief will have an unlocked device that can be used by another person.


Have you tried remotely erasing the device?



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My phone was stolen by someone who knows the passcode

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