After iOS 18.2, the Nimble Podium will no longer charge my iPhone 14 Pro Max

I completely empathise with your frustration. I'm experiencing the exact same issue with my iPhone 15 Pro Max after updating to iOS 18.2.1 (from 18.1, I believe). Like you, my Nimble Podium charger (3-in-1) won't charge my iPhone when it's in its MagSafe case, though it worked perfectly before the update.

Interestingly, the left side charging pad (where I usually place my AirPods Pro case) works fine when the phone is laid flat on the charging station, and the Apple Watch charging pad is functioning normally. We've tested this with four iPhones in our household (mine, my wife's, and our two kids' - theirs are all 16 Pro models), all recently updated and in various Apple-branded MagSafe cases. None of them work on the central MagSafe charging dock unless we remove the cases, despite charging perfectly fine before the 18.2.1 update. This strongly suggests the problem stems from the iOS update rather than the phones or cases.

The iOS 18.2/18.2.1 update appears to have introduced a software-related issue affecting wireless charging, particularly with MagSafe cases. The fact that removing the case allows charging to work suggests that the update has changed how the iPhone interacts with MagSafe accessories.

The issue likely relates to changes in power management or charging protocols, affecting how the iPhone communicates with MagSafe accessories or possibly altering power draw limitations.

I'm reporting it to both Apple Support and Nimble in the hope that the more reports they receive, the higher the likelihood of a swift resolution.

In the meantime, I'm charging my phone in the case, laying it flat on the left side of the charging station - where I usually place my AirPods Pro case. That said, if I want the clock orientation, etc., I'll need to charge without the case, which is far from ideal.

Some people have reported success with temporary fixes, such as:

• Restarting the phone.
• Removing, cleaning and reapplying the case.
• Disabling the Optimised Battery Charging feature temporarily.

However, none of these 'temporary' workarounds worked for any of the iPhones or cases in our household.

Let's hope Apple and/or Nimble address this issue quickly. It's clear this isn't an isolated incident, and it's causing significant inconvenience for many users.

For anyone still having issues with this;

• I got a new Nimble Podium 3-in-1 in December.
• Worked perfectly fine for a few weeks (iPhone 15 Pro Max).
• Updated to 18.2, stopped charging the phone on the MagSafe section in any phone case.
• It would charge without a case.
• Tried other phones (wife and son), iPhone 16 Pro's on 18.2 - neither worked in the case.
• All 3 phones had different cases.
• All 3 phones charged without case.
• Returned the Nimble Podium 3-in-1 to Apple.
• Received a new Nimble Podium 3-in-1 as a replacement.
• Worked perfectly fine for about 10 days at most (the phone would charge in the case).
• After 10 days or so, performance declined (still on 18.2 at this time).
• A charge was intermittent when in the case, but it charged without a case.
• Updated to 18.3, and there is no difference, I am lucky to get 1% charge before the charge drops.
• The charger/phone continually try to connect, but the connection is unstable, as such the charge fails.
• I am returning this second Nimble Podium 3-in-1 to Apple at the weekend and will be purchasing something else.
• Any recommendations welcome - ideally 3-in-1 as I have Watch, AirPods and iPhone.

There is no solution if you want to stick with the Nimble.

I tried all suggestions, as well as a new Nimble charger, replaced by Apple.

Nothing worked.

I replaced the Nimble for the Twelve South HiRise 3 Deluxe 3-in-1 charger, I have not had any issues with it.

It is therefore 100% the Nimble charger, it is possibly software related (which means a patch / update could solve it). It could equally be a hardware issue - something now incompatible.

Personally, if you can, I would return the Nimble and get something else.

I swapped my nimble podium charger for a like-for-like replacement at the Apple Store today (my previous one was only 4 weeks old). The iPhone charging zone on the one works with the phone in the case - which is odd!! No other changes were made.

I am not sure if you are still having an issue or if it will fix your issue, but I just turned off Optimized Battery Charging and Clean Energy Charging and it started working again.

I’ve since tried turning those settings back on and it is still charging correctly.

Nimble typically provides a 2-year warranty for its products. If the issue occurs outside of Apple’s return window (2 weeks in most cases), you should contact Nimble directly. Their warranty usually covers 24 months (Apple’s warranty doesn’t apply to non-Apple branded products). Nimble will either repair or replace the product. While my replacement worked for about a week, it’s likely that the problem will persist. If it does, you can return the item again. Ultimately, if the product keeps failing, it’s not fit for purpose, and you have certain rights and protections. In England, these rights are covered by the Consumer Rights Act. In the United States, they’re covered by state laws and the Uniform Commercial Code (UCC).

I have now replaced the Nimble Podium with the Twelve South HiRise 3 Deluxe 3-in-1 Wireless Charging Stand - which seems to work perfectly fine.

If you remove the case, your iPhone charges. The issue is the case. You’ve repeated the inability to charge on your spouses device, so the defect is repeatable. The issue is the case. Please contact Apple support and get the case diagnosed and replaced if necessarily.

If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.

Contact Apple for support and service - Apple Support

If it’s more convenient, please make an appointment for the Genius Bar at a nearby Apple Retail Store.

Genius Bar Reservation and Apple Support Options - Apple

Thanks - I’d already established the Clean Energy Charging feature is currently only available in the United States. If you are based in the UK, you will not see this setting on your iPhone, even with the latest iOS version.

I tried a workaround by changing the region settings to the U.S. temporarily, which displayed the feature. I then disabled the Clean Energy Charging feature (in addition to the Optimised Battery Charging feature). Needless to say, the nimble podium centre pad was still unresponsive with the case on. I turned my phone off/on? tried all of the various scenarios with those settings with no success. I have switched the region back to UK to avoid any further issues.

Worth remembering that the Clean Energy Charging feature is primarily designed for U.S. users to optimise charging based on local energy source, so probably won’t do anything in the UK.

For people in the UK

The Clean Energy Charging feature is currently only available in the United States. If you are based in the UK, you will not see this setting on your iPhone, even with the latest iOS version and the latest iPhone.

I tried a workaround by changing the region settings to the U.S. temporarily, which displayed the feature. I then disabled the Clean Energy Charging feature (in addition to the Optimised Battery Charging feature). Needless to say, the nimble podium centre pad was still unresponsive with the case on. I turned my phone off/on? tried all of the various scenarios with those settings with no success. I have switched the region back to UK to avoid any further issues.

Worth remembering that the Clean Energy Charging feature is primarily designed for U.S. users to optimise charging based on local energy source, so probably won’t do anything in the UK.

Edit: I may have missed a comment where you said you’d already tried what I suggested below. Sorry about that.

That may be the difference, as I have a 14 pro max and I’m in the US. I’d say you should try turning off the “Optimised Battery Charging” and I’d turned off that and the option you don’t have — so either could have done the trick honestly.

Apple should issue a refund if the product is within the specified timeframe (14 days in the UK).

Initially, I exchanged for another Nimble, which lasted for about a week.

I then exchanged that for the Twelve South HiRise 3 Deluxe 3-in-1 charger, which I’ve had for two weeks now without any issues.

UPDATE: I shoot for Sports Illustrated Swimsuit and this Nimbler issue all purchased from Apple just got Apple a lot of bad press with major press outlets.

In the press room there is a row of about 16 Nimblers all purchased from Apple for the photographers and video crews to use.

No one could charge. So we all unplugged the Nimblers and use the cords straight into our phones. Talk about BAD PRESS. What’s worse all calls to Apple are unanswered.

Just so verify I do indeed shoot Sports Illustrated Swimsuit. https://www.kissmykite.com/sports-illustrated-swimsuit

Go to Settings, Battery, Battery Health & Charging — and you’ll find Clean Energy Charging at the bottom.

Yes the issue is A case, but not THE case. I've tried every case I own: Bandwerk Sport leather, Nomad moder leather, nomad leather back an even my Apple silicon case. I personally don't have the nimble Podium, but the nimble Valet. And it worked fine on ios 18.2 but stopped working on 18.3.

iPhone 16pm