Accessibility: Side Button, ‘Enable confirm with AssistiveTouch’ does not work. I tap the blue command, but nothing happens.

I have limited mobility and can’t press the side buttons.


I used to be able to use ‘pay’ button on AssistiveTouch as the same prompt instead of the side button, to trigger Face ID/password. But on the new iPhone 16, I went to set up the side button settings in accessibility, and tapped: Enable Confirm with AssistiveTouch. But nothing happens. It is supposed to start a configuration. But short circuits and goes back to the main Accessibility menu.


iPhone 16 Pro

Posted on Dec 30, 2024 3:13 PM

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4 replies

Dec 31, 2024 8:50 PM in response to Rembrandt84

Re: Accessibility: Side Button, ‘Enable confirm with AssistiveTouch’ does not work. I tap the blue command, but nothing happens.


Am wondering if you may need to Turn on Assistive Touch in order for it come into use.


See if Apple Support's onlin article: (link below) can help:

Eg: says:

Turn on other features during setup

You can turn on additional accessibility features from the Quick Start screen.

Tap to turn on or adjust settings for any of the following:


If you’ve set up accessibility features on an iPhone or iPad that’s nearby, you can transfer your settings to your new iPhone with Quick Start—just follow the onscreen instructions. See Turn on and set up your iPhone. (See Move from an Android device to iPhone if your previous device wasn’t made by Apple.)

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Accessibility: Side Button, ‘Enable confirm with AssistiveTouch’ does not work. I tap the blue command, but nothing happens.

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