Iphone 7 Wifi button greyed out

An old iPhone, worked fine until I updated to IOS 15.8.3.

Since that - the wifi button is dead.

I have tried to Recover the iPhone through my PC but it didn't help.

Resetting the Network Settings didn't help.

Any thoughts about this problem?

Earlier iPhone models

Posted on Dec 31, 2024 9:46 AM

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Question marked as Top-ranking reply

Posted on Dec 31, 2024 10:09 AM

If you are saying that the button to turn Wi-Fi on and off when you tap on Settings > Wi-Fi is grayed out......it is likely that the button to turn Bluetooth on and off is also "grayed out" when you tap Settings > Bluetooth.


If that is the case, the chip that controls both Wi-Fi and Bluetooth has failed and the phone will need service at the Apple Store or an authorized Apple service shop.


You can find a list of authorized shops in your area using this link:


Find Locations


3 replies
Question marked as Top-ranking reply

Dec 31, 2024 10:09 AM in response to PurpleRain2024

If you are saying that the button to turn Wi-Fi on and off when you tap on Settings > Wi-Fi is grayed out......it is likely that the button to turn Bluetooth on and off is also "grayed out" when you tap Settings > Bluetooth.


If that is the case, the chip that controls both Wi-Fi and Bluetooth has failed and the phone will need service at the Apple Store or an authorized Apple service shop.


You can find a list of authorized shops in your area using this link:


Find Locations


Dec 31, 2024 11:08 AM in response to PurpleRain2024

● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings - Apple Support


Tap your Settings app > Screen Time > Content & Privacy Restrictions > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.

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Iphone 7 Wifi button greyed out

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