Refunds seem to be getting denied sub not recognizing my plan.

Hi, I have noticed a few times that I will sign up for a subscription (Aura, ChatGPT,) through Apple and then I open the app only to realize it doesn't recognize that I have a subscription plan. In July, I was happy with the Aura app and wanted to get a monthly subscription and paid that first month via Apple Pay (iPhone) and within minutes, I realized it said it did not have a subscription for me. I troubleshooted and made sure that it was not under a different email... etc. It just didn't recognize it. I then got tired and asked for a refund (over $30) and I was denied even though I had requested it the same day that I purchased it. I asked an Apple rep and they told me that the system decides who gets refunds and they cannot override denials made by the system even if on a case by case basis. I lost that money. Then later in December 2024 I decided to get a sub to ChatGPT for a side business ($20). I open the app and it still says "free plan". I trouble shoot and I even restart the app. Nope. I then start having flashbacks of July. I cancel the sub the same day I bought it and get denied again. My issue is that I can't get access to what I paid for, I tried to trouble shoot and no luck. These subs are not little purchases, it is $30 here, $20 there, and it adds up. I have been refused refunds on smaller purchases as well, but the bigger purchases is what I cannot get over. Who says that "the system" decides and that is it? Shouldn't there be a review by someone who can empathize with the fact that a service was paid for, then the service was not received? I love tech, I love advancement, I definitely think that AI has some amazing potential, but I question the "no human override" when coming to refunds for subs not working and refunds requested in a timely manner (within the same day). Anyone else have this issue? I'm losing money here.