Every time I try and sign out of my Apple ID on my old iPad Air it keeps coming up with VERIFCATION FAILED - there is a error connecting to the Apple ID server… please can someone help me..
it also won’t let me check if there is an new update keeps saying UNABLE TO CHECK FOR UPDATE - an error occurred while checking for a software update
iPad Air, iOS 12
The obvious question is, do you have a good Internet connection?
Restart your equipment and/or sign in out and back in again, and try again.
If you can't connect or sign in to iCloud or your account, Apple has a list of things you can try in the document If you can't connect or sign in to iCloud - Apple Support
Is the iCloud server working? --> https://www.apple.com/support/systemstatus
If you are using a VPN, try turning it off and see if you can then log in. E.g., AppStore - Apple Community
If you are trying to use a service from outside your Home Country it may not be available. From: Apple Media Services Terms and Conditions - Legal - Apple Media Services - Apple
- A. ”Our Services are available for your use in your country of residence (“Home Country”).
And: "Certain Services and Content available to you in your Home Country may not be available to you when traveling outside of your Home Country."
If an item is greyed out or restricted, see this support article —> Use Screen Time on your iPhone or iPad - Apple Support
For more assistance try the iCloud Support web site --> iCloud - Official Apple Support
If you still have problems try official Apple Support. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
The obvious question is, do you have a good Internet connection?
Restart your equipment and/or sign in out and back in again, and try again.
If you can't connect or sign in to iCloud or your account, Apple has a list of things you can try in the document If you can't connect or sign in to iCloud - Apple Support
Is the iCloud server working? --> https://www.apple.com/support/systemstatus
If you are using a VPN, try turning it off and see if you can then log in. E.g., AppStore - Apple Community
If you are trying to use a service from outside your Home Country it may not be available. From: Apple Media Services Terms and Conditions - Legal - Apple Media Services - Apple
- A. ”Our Services are available for your use in your country of residence (“Home Country”).
And: "Certain Services and Content available to you in your Home Country may not be available to you when traveling outside of your Home Country."
If an item is greyed out or restricted, see this support article —> Use Screen Time on your iPhone or iPad - Apple Support
For more assistance try the iCloud Support web site --> iCloud - Official Apple Support
If you still have problems try official Apple Support. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
Can’t sign out of my iCloud account on my old ipad
