I became a victim of scammers

I became a victim of scammers, the iPad is, I have a box and a purchase receipt, but I can't log in to my account

Posted on Jan 2, 2025 8:41 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2025 10:20 AM

If you're referring to your Apple ID, see:


If you think your Apple Account has been compromised - Apple Support


If you're referring to an email provider other than Apple, then you'll need to contact that provider for assistance.


Do not reply to the scammers, give them any additional personal information, or send them money. Change passwords to any bank or other financial accounts immediately, and if you're in a country where it's possible, put a freeze on your identity through your country's credit bureaus.


Good luck.

3 replies
Question marked as Top-ranking reply

Jan 2, 2025 10:20 AM in response to zuzu2022

If you're referring to your Apple ID, see:


If you think your Apple Account has been compromised - Apple Support


If you're referring to an email provider other than Apple, then you'll need to contact that provider for assistance.


Do not reply to the scammers, give them any additional personal information, or send them money. Change passwords to any bank or other financial accounts immediately, and if you're in a country where it's possible, put a freeze on your identity through your country's credit bureaus.


Good luck.

Jan 2, 2025 9:12 AM in response to zuzu2022

Do you mean to say that you purchased a used iPad but it is still activation locked? If it were me, I would return it to the retailer or seller for a refund. If they will not cooperate, I'm afraid you will not be able to use that iPad. For future purchases, you may find this article helpful, especially the part on Pre-Purchase checklist.


The All Too Common SAD Reality of Buying … - Apple Community


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I became a victim of scammers

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.