1nf0t3ch Author

Level 1

16 points

Macbook App Store treats Mac apps as iPhone apps

I cannot download Apps from the Macbook App Store eg Launch Palette:

Sequoia 15.2. Macbook Pro M1
Click on GET -> INSTALL - the circle spins & then a popup appears like seen for the iPhone where there's instruction to double click.
I have cleared the caches & spent hours searching online. I found 2 others who have had this problem a month ago.
I downloaded PastePal for my Macbook, and had the same problem. On a whim, I downloaded the app for my iPhone, and I was able to eventually download the app for my Macbook. This has happened for 2 Macbook apps with accompanying iPhone apps.

I am at a loss!

I cannot download an app for my Macbook from the AppStore unless there's a corresponding app for the iPhone!

[Re-Titled by Moderator]

MacBook Pro 16″, 15.2

Posted on Jan 2, 2025 10:33 AM

33 replies

dialabrain

Level 10

136,199 points

Jan 2, 2025 11:00 AM in response to 1nf0t3ch

The name is "Clipboard Manager - PastePal" not "PastePal" as you stated.

Barney-15E

Level 10

122,522 points

Jan 2, 2025 11:17 AM in response to 1nf0t3ch

That popup is standard and has nothing specifically to do with iOS. It should have a blue button labeled “Install” at the bottom.

dialabrain

Level 10

136,199 points

Jan 2, 2025 12:49 PM in response to etresoft

1nf0t3ch Author

Level 1

16 points

Jan 3, 2025 6:29 AM in response to Barney-15E

Here is my reply to you. In 2 parts with pictures:

I am in the Macbook App Store trying to download an app called :Launch Palette

1nf0t3ch Author

Level 1

16 points

Jan 3, 2025 6:43 AM in response to 1nf0t3ch

The Launch Palette app does not download . . . Then I click on INSTALL button

1nf0t3ch Author

Level 1

16 points

Jan 3, 2025 6:34 AM in response to 1nf0t3ch

The Circle in grey goes round & round. The popup displays . . . . the app does not download.

dialabrain

Level 10

136,199 points

Jan 3, 2025 6:37 AM in response to 1nf0t3ch

Well, when I click install, it asks me to sign in with my Apple ID, then it just installs.

1nf0t3ch Author

Level 1

16 points

Jan 3, 2025 6:46 AM in response to 1nf0t3ch

After clicking on GET - a GREEN Install button. I click on it:

1nf0t3ch Author

Level 1

16 points

Jan 3, 2025 1:50 PM in response to etresoft

I will post pictures later.

1nf0t3ch Author

Level 1

16 points

Jan 4, 2025 1:51 AM in response to Barney-15E

This is what I see:

dialabrain

Level 10

136,199 points

Jan 4, 2025 2:35 AM in response to 1nf0t3ch

My fault. I see the cloud because I downloaded it once before when trying to recreate your issue.

Your other app…

etresoft

Level 9

56,846 points

Jan 4, 2025 5:45 AM in response to 1nf0t3ch

1nf0t3ch wrote:

This is what I see. No blue install button on the popup:

That's quite obviously an iOS screenshot.

1nf0t3ch Author

Level 1

16 points

Jan 4, 2025 5:52 AM in response to etresoft

This is on my MacBook. Launch Palette is only for MacOs

Why would I lie?

1nf0t3ch Author

Level 1

16 points

Jan 4, 2025 5:59 AM in response to Barney-15E

Thanks for your suggestion. I did think to try in Safe Mode.

I might also ask at iDigital where I bought my M1 MacBook.

dialabrain

Level 10

136,199 points

Jan 4, 2025 6:05 AM in response to 1nf0t3ch

1nf0t3ch wrote:

would I lie?

Apparently for whatever reason you don't want to post a normal screen shot. I for one am done.

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Macbook App Store treats Mac apps as iPhone apps