Macbook App Store treats Mac apps as iPhone apps

The Launch Palette app does not download . . .

It won't download until you click on the blue "Install" button on that dialog sheet. After clicking that button, it will ask you to authenticate to license the app. Once you do all of that, it should download.

Again, I can only guess that you are not seeing that install button because you haven't confirmed that it shows up or not.

The reason you can get the app after downloading the iPhone version is you have already licensed the "purchase"

from you iPhone. You won't need to authenticate on the Mac. Since you haven't "purchased" a license, yet, you must enter your Apple account password to license the app. That will only happen if you click on the Install button on the confirmation dialog.

Do you ever see the blue "Install" button on the confirmation dialog?

1nf0t3ch wrote:

That’s the problem. There’s no blue install button. Only a Cancel button!

Try starting up in Safe Mode and see if you have the same problem.

Do you any of the ill-advised “security” softwares installed?

Any chance you can just open the App Store to the LaunchPalette page and take a screen shot of that by pressing command shift 4, hover the camera cursor over the App Store window, press the space bar, then press Return? Personally I can't make heads or tails what your screen shot is showing.

1nf0t3ch wrote:

I can't download any apps from the App Store for my Macbook.

Why not? What happens when you try? Can you give an example? Are you getting some kind of error message? If so, what does it say?

This is a really annoying problem here in the forums. People often say they "can't" do something, usually something that's easy to do. But what does that mean? Is there a lever that pops out of the keyboard and smacks your hand away when you try to click the "Get" button?

1nf0t3ch wrote:

I click on GET, which turns from Green into the Blue INSTALL button, all I get is this pop up.

I have never had any pop up other than via the iPhone/iPad store!

What “should” & “is” is irrelevant.

I want help as to how I can download from the App Store!

You’re not helping a whole lot with your problem. Do you see the install button on the confirmation dialog or not?

1nf0t3ch wrote:

When I click the Green INSTALL button, the Circle spins & this popup appears with my account email, the logo & name of the app & a Cancel button.

It will continue to sit there until I click “Cancel”!

The app, Launch Pallet refuses to download.

The curious thing is this. I can download an app to my MacBook IF I install its iPhone equivalent. Not all apps have an iPhone equivalent!

An example:

There’s an app called PastePal (the name is irrelevant). The app has an MacOS version & an iPhone version. It also refused to download to my MacBook.

However, when I installed the iPhone version, I was able to install the MacBook version.

This has happened twice because I was able to download the app called, “Paste” onto my MacBook after installing the iPhone app first.

This behaviour doesn’t make any sense. I hope it does to you.

Many thanks!

No, your description makes no sense as it is not what happens when I attempt to install the same app. I see the exact same confirmation dialog as you posted but mine has a blue install button.

There should be a blue install button on the bottom of that dialog. I would have posted a screenshot but the button does not show in the screenshot. If it doesn’t show that button for you, I don’t know what is wrong, but it has nothing to do with iOS.

1nf0t3ch wrote:

Thanks for your suggestion. I did think to try in Safe Mode.

I might also ask at iDigital where I bought my M1 MacBook.

I don’t know what is causing the problem, but I find it interesting that the button is hidden when I try to take a screenshot.

Do you have any screen recording running when you try to install?

Not sure what you are doing but there is no LaunchPalette for iPhones to download.

Just to add, there is no PastePal in the App Store for Macs or iPhones.