How can I stop my iPhone 16 Pro Max from dropping calls?

I had a iPhone 16 pro max that constantly dropped calls for the past 3 months. Took phone into Verizon store and was given eSIM and old SIM card taken out. Calls continued to fail. Took phone back in and was told internal antenna was probably bad. Went home and ordered 16 pro max. Go it. Set it up. And dropped calls again. This is bad as I am handicapped and rely on phone for medical issues and etc… I tried all the responses on this page and then some. Anyone have any ideas. Need help please. Should i send new phone back. And I do have all bars in the house and Verizon wi-fi is strong. Bummed out in New York!!!!!!

I have the same issue. Two iPhone 16 pro handsets. Two different carriers. All same issue. Apple have been no help. Told me to lodge it with carrier - despite me saying 2 different carriers , dual sim. Exact same problem. They were unwilling to acknowledge the logic gap in their troubleshooting. Lord help us all.

Same problem.

I do not use wifi calling-its not needed in my area and wifi signal can be an issue

I restart my iphone 16Pro daily and still have the problem

I went to Apple store and was told it's a carrier problem. NO its not-its an iPhone problem

Nothing like losing a call in the middle of a sales pitch

iPhone 16 Pro Max. Dropping calls. Can’t carry a conversation because the other person on the line hears a garbled mess.

Have made numerous calls for support tried all the fixes and nothing has helped. This phone cost too much not to able to make a calls. If the issues are not fixed soon I will be taking it back and trade it in for an Android. My husband has an android and he has no issues.

Which I will lose my itunes but I have to be able to make calls. I have always had an iPhone. Bye Bye Apple.

iPhone 16 pro max several months old. This has been happening to me the past two weeks extensively several times a day. All the updates are done, network settings reset. Happens on at and t and WiFi equally.

it’s got to be a hardware issue. I dread bringing this to attention of Apple or carrier bc they will try and tell me to do a clean install which won’t work but will take hours.

any advice would be appreciated

!

I have

How do you even take out a sim on an iPhone 16??

Seems intermittently fixed until next update or other event then goes bad again. Suggestion - android.

I only wish you could have the Apple "face" or home screen on an Android!!! I would do it in a heartbeat.