Accidentally dropped my iphone 16 pro max

I dropped it for about 1.5 m high. The screen protector cracked. That’s the only damaged outside my phone. But should i be concerned about the inside

iPhone 16 Pro Max, iOS 18

Posted on Jan 4, 2025 7:17 PM

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Question marked as Top-ranking reply

Posted on Jan 4, 2025 7:22 PM

It is possible something inside was damaged but I would think the easiest way to check would be to continue to use it and see if there are any problems. I am not a Mac technician but I don't honestly know if they could do anything more in-store.


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3 replies
Question marked as Top-ranking reply

Jan 4, 2025 7:22 PM in response to virgie1011

It is possible something inside was damaged but I would think the easiest way to check would be to continue to use it and see if there are any problems. I am not a Mac technician but I don't honestly know if they could do anything more in-store.


Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID


or:


Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support


Jan 4, 2025 7:57 PM in response to virgie1011

"Accidentally dropped my iphone 16 pro max: I dropped it for about 1.5 m high. The screen protector cracked. That’s the only damaged outside my phone. But should i be concerned about the inside"

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Protecting your Device:

Use what I use: A screen solvent and a case. Liquid Nano or Liquid-Armour. It takes about 45 minutes to drive, and all it take is a few light rubs ---Poomph, its on there. And if you ever get a ding it's potentially on the liquid, not the screen itself. I got mine at a retailer, and they put it one. Works like a charm. As for the case to get, I use an OtterBox. You should consider the same.


If Covered Under AppleCare:

Then, don't Use Screen Solvent. If this is covered by AppleCare, then do not use a screen solvent. As doing so, it would void the AppleCare in an instant when Apple finds out it’s been applied.

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Accidentally dropped my iphone 16 pro max

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